Account Director - Experiential

Jack Morton Worldwide•Chicago, MA

13h•Hybrid

About The Position

At Jack Morton, we create and build brand experiences that are head-turning, smile-inducing, and impact-driving. We aim to redefine what experiential marketing can achieve, helping clients unlock the full value of experiences. This role requires a bold, curious, and collaborative individual who can build on ideas, push boundaries, and support team members. You will do your best work, grow quickly, and collaborate across clients, disciplines, and global teams to bring new ideas to life. This is a place where curiosity drives innovation, boldness raises the bar, and success is achieved together. Ownership is expected, egos are left at the door, and the work reflects the people behind it. Experience without limits is offered in your work, your growth, and your impact. This role requires the ability to work hybrid in NYC, Boston, or Chicago.

Requirements

8+ years of experience
Some experience in an experiential agency environment OR events and business leadership capacity
Growth oriented with a track record and willingness to grow revenue and expand your assigned accounts
Interested in and capable of eventually managing direct reports and mentoring others
Inspire and drive a spirit of teamwork and collaboration
Demonstrates ability to anticipate and resolve team challenges in a complex environment
Lead / facilitate collaboration among internal and client teams
Effectively present to diverse groups of varying size
Clearly communicate understanding of client objective and goals to internal teams
Create and communicate a cohesive plan or strategy
Lead and influence conversations
Proven success as a trusted advisor to the client
Demonstrates subject matter expertise and industry knowledge
Exhibits deep knowledge of client marketing and business objectives
Demonstrates financial fluency and ability to manage complex budgets and forecasts
Can solve complex problems or issues independently and expeditiously

Responsibilities

Grow client relationships and revenue through effective delivery of Jack offerings.
Serve as a trusted advisor to the client and lead cross-functional teams to deliver flawless brand experiences for B2C clients.
Understand clients' business and business issues and serve as a trusted advisor to drive effective solutions.
Develop solutions that leverage agency offerings and are mutually beneficial for the client and the agency.
Develop, write and present incremental project proposals, scopes of work, schedules and staffing plans.
Build and maintain effective client relationships, ensuring all client needs are listened to, understood and responded to in a timely way.
Ensure clear communication to the client regarding roles and responsibilities, scope, budget, schedules and project status/action items.
Responsible for project process from planning to creative through execution.
Partner with Strategy to develop and implement measurement metrics.
Accountable for fiscal health of account(s) and overall revenue, and growth.
Oversee collaboration of cross-disciplinary internal teams.
Confidently negotiate with external parties, such as influencers and media partners, to create successful collaborations on behalf of the client.
Ensure that an opportunity brief is developed to set the stage for strategy development.
Collaborate with Strategy and Creative to ensure all creative content and agency solutions address the business need.
Contribute new ideas in creative brainstorms to generate ideas for clients, represent client interests and clearly communicate to internal team.
Be a champion of extraordinary work – by providing inspiration, leadership and expertise in the agency’s offerings.
Exceed expectations with the overall quality of the work (ideas and impact), yielding recognition from the industry, award shows and our clients.
Grow client revenue and oversee client profitability, resulting in year-over-year growth.
Lead new business opportunities through internal process: qualifying opportunities, lead/oversee pitch process, own deliverables (RFP or pitch deck).
Act as subject matter expert on best practices, bringing to bear significant experience and insight daily.
Partner with Brand Marketing to develop Award submissions and Case Studies.
Ensure regular team meetings and manage communications between team members, ensuring all deadlines are met.
Coach and oversee junior team members on execution of all individual job details.
Develop talent of junior team by providing challenging assignments and ongoing constructive feedback.