Account Director, Client Strategy (Remote US) - Future Opening

Directive•Irvine, CA

3d•$100,000 - $160,000•Remote

About The Position

Directive Consulting is a leading B2B marketing agency focused on measurable outcomes. The agency operates through three divisions: Performance, Communications, and Commerce, all integrated to drive revenue. Their methodology, DiscoverabilityOS™, aligns brand and demand to guide ideal customer profiles (ICPs) through decision points. Directive seeks forward-thinking individuals who excel in fast-paced environments, are analytical, and enjoy storytelling in B2B tech and SaaS marketing. This role is for a future opening, seeking individuals who thrive on creativity, strategy, and results.

Requirements

7–12 years of experience in agency or client services roles, with significant exposure to B2B SaaS or technology clients.
Proven experience owning renewals, upsell, and cross-sell motions across a $2M+ portfolio.
Strong fluency across Paid Media, SEO/Content, CRO, Creative, and RevOps, with the ability to connect execution to business outcomes.
Experience partnering with VP-, CMO-, and CRO-level client stakeholders.
Driven to stay ahead of industry trends, including actively learning how AI and automation can enhance marketing and operations.
Clear, confident communicator who can translate performance into business impact.
Comfortable owning forecasts, margins, scope, and renewal economics.
Able to set direction while maintaining operational discipline.
Influences without direct authority and aligns diverse teams around shared goals.
Continuously seeks better ways to drive client and portfolio performance.
Builds durable client relationships grounded in integrity and impact.
Prioritizes client outcomes and long-term partnership value.
Works seamlessly across teams and disciplines.
Thrives in a fast-paced, high-accountability environment.
Operates with precision, ownership, and a bias toward action.

Responsibilities

Serve as the senior, day-to-day strategic lead for enterprise and high-growth clients, owning executive communication and long-term partnership value.
Develop and execute renewal, upsell, and cross-sell strategies tied directly to Net Revenue Retention (NRR) performance.
Design integrated growth plans across Paid Media, SEO/Content, CRO, Creative, and RevOps, ensuring cohesive execution and reporting.
Own portfolio economics including forecasting, margin health, scope control, and renewal negotiations.
Translate performance data into clear business narratives that connect marketing execution to revenue impact.
Partner with channel leads, PMs, and operations to align priorities, manage risk, and maintain delivery excellence.
Proactively identify client risks and mitigate issues before escalation to executive leadership.
Mentor strategists, analysts, and project teams to elevate strategic thinking and commercial accountability.

Benefits

Annual base salary range of $100,000 - $160,000 USD with bonus eligibility.
Medical, dental, vision plans, disability, and life insurance coverage.
100% employer-paid medical plan for employee and 50% employer contribution for dependents (US, CAD, MX).
Access to certified therapists through Spring Health.
Membership to Headspace.
Physical therapy through Omada.
Thousands of Aaptiv virtual workouts.
Complimentary One Medical membership for primary and virtual care.
Unlimited PTO (2-week minimum).
Paid Company Holidays.
Your Birthday Off.
End of Year Recharge (Closed December 24 - January 1).
Paid Parental Leave.
Traditional and Roth 401(k) with a 3% company match.
Annual bonus based on tenure.
Annual Company-wide Retreat.