Account Development Specialist - Phoenix, AZ
About The Position
The Account Development Specialist is an Inside Sales role focused on growing partnerships with K–12 schools and districts. At the heart of this job, you'll help educators discover and adopt high-quality instructional materials that are proven to improve student outcomes. In this role, the Specialist acts as a prospecting agent for both new and existing accounts, conducting outreach efforts through calls, trials, emails, and presenting online product demonstrations. Collaboration and communication are key as the role involves relationship-building, product expertise, and consultative conversations to drive revenue growth and mission impact. This role is an excellent opportunity for former educators looking to transition into EdTech while continuing to make a meaningful impact on teaching and learning at scale.
Requirements
- Customer-centric mindset with a background in teaching, sales, or customer success
- Ability to translate classroom experience into consultative conversations with educators, understanding instructional needs and connecting them to solutions
- Results-oriented with strong follow-through and accountability
- Excellent communication and presentation skills
- Proficiency with essential business applications (Outlook, Word, PowerPoint, Excel) and chat-based AI tools
- Strong curiosity and the ability to quickly learn new products and processes
- Comfort with decision-making, accountability and managing multiple priorities
- Flexible thinking to pivot, adjust and strategize
- Demonstrates integrity, ethical standards, and professionalism
- A genuine passion for improving education and supporting teachers and students
- Bachelor’s Degree
- 3-5 years of work experience with a background in sales, customer service, or K-12 education (or a combination)—teaching experience is highly valued and considered directly relevant
- Or a combination of education and experience that proves competencies required for the role.
Nice To Haves
- experience with Salesforce (CRM) preferred but not required
- Transferrable skills and/or relevant expertise is preferred.
Responsibilities
- Build Educator Partnerships
- Effectively manage inbound leads, following defined processes and engagement models
- Proactively reach out to decision makers, generating and advancing pipeline opportunities through the sales cycle
- Conduct exploratory conversations to understand educator needs and deliver virtual product demonstrations
- Consistently meet or exceed activity and sales goals tied to quarterly bonuses
- Build product expertise and understanding of K-8 classroom challenges and trends
- Maintain accurate opportunity and customer data in CRM (Salesforce)
- Partner closely with territory Educational Sales Consultants and cross-functional teams
- Represent the company at in-person conferences or school visits
- Gather competitive information and share market insights with internal teams to inform strategy
Benefits
- medical, dental, vision, and basic life insurance
- 401k plan and receive an employer match
- flexible vacation and sick policy
- twelve paid holidays
- a winter office closure between at the end of December through New Year’s Day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
