Account Development Representative

Bullhorn

1d•Hybrid

About The Position

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone. About the role... This is a newly created role built around Amplify, Bullhorn's AI-powered digital workforce platform that automates high-volume staffing tasks like candidate sourcing, screening, and scheduling. Customer demand for Amplify is accelerating, and we're building a dedicated team to help staffing firms adopt it and realize value fast. Reporting to the Director of Sales, the Account Development Representative is responsible for driving adoption and growth within an existing customer base. This is a highly customer-facing, consultative sales role where you will work directly with customers to understand how their teams operate, identify opportunities to improve efficiency, and help them realise value through AI and automation solutions. You will build trusted relationships through onsite and remote engagement, guiding customers to adopt new, AI-enabled ways of working while expanding usage across teams and stakeholders. Success in this role is measured by customer adoption, expansion, and the commercial impact you drive across your accounts. This role involves regular travel within a designated territory (Central & East Coast), with approximately 40% local travel and an additional 20–30% out-of-state. Candidates based in Central or East Coast locations are welcome, with Atlanta, Dallas, Chicago, and Boston preferred. Candidates need to be located within reasonable distance of a major airport to support travel needs. A typical day will include... Visiting customers onsite to understand their workflows, challenges, and priorities, identifying where AI and automation solutions can deliver meaningful impact Building strong relationships across your accounts, acting as a trusted advisor and consistent point of contact Driving adoption of AI-powered solutions by coaching teams and embedding new workflows into their day-to-day operations Identifying and developing opportunities to expand usage across new teams, stakeholders, and use cases within each account Monitoring account health and product utilisation, proactively engaging customers who need support or are at risk Identifying and developing internal champions who can drive adoption and momentum within customer organisations Maintaining accurate account records, activity logs, and next steps in Salesforce following each interaction Capturing and sharing customer insights and success stories to support broader team learning and enablement This role is a fit for you if... You have a proven track record in recruitment/staffing (highly desirable), sales (AE/BDR), account management, or a similar client-facing role You have a commercial mindset and are motivated by growing accounts, identifying opportunities, and driving results You are energised by building relationships in person and see time onsite with customers as a key part of your role You are naturally curious about how businesses operate and can quickly understand workflows and priorities You have a strong interest in AI and automation and are motivated to quickly become confident in how these solutions create real business value You are coachable, growth-oriented, and actively seek and apply feedback You are organised and disciplined in how you manage your accounts, pipeline, and follow-ups The on-target earnings (OTE) for this role are $95,000 – $110,000, including a base salary of $60,000 – $67,000 plus commission, in addition to a comprehensive benefits package. Compensation and Transparency Statement The posted range represents the good-faith estimate of what we expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Actual pay within the range will be based on factors such as, but not limited to, experience, skills, qualifications, geographic location, internal equity, and business or organizational needs and affordability. In accordance with state and local pay transparency laws we disclose salary ranges in all job postings and provide additional information upon request. What we offer... Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more Unlimited Planned Paid Time Off Global Mental Health Support On-Demand Learning & Development Quarterly paid volunteer days Lucrative Employee Referral Program (eligible for prior to your first day) Company-wide mentor program Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us. For the past 25 years, Bullhorn has dedicated itself to building industry-leading, cloud-based software for the staffing and recruitment industry. Through partnerships with 10,000 customers globally, Bullhorn has built a vast knowledge base of recruitment best practices and deep domain expertise to help firms scale their businesses. Founder-led and headquartered in Boston, Bullhorn employs 1,400 people across 14 countries focused on delivering an incredible customer experience – its core mission. To learn more, visit www.bullhorn.com.

Requirements

A proven track record in recruitment/staffing (highly desirable), sales (AE/BDR), account management, or a similar client-facing role.
A commercial mindset and are motivated by growing accounts, identifying opportunities, and driving results.
Energised by building relationships in person and see time onsite with customers as a key part of your role.
Naturally curious about how businesses operate and can quickly understand workflows and priorities.
A strong interest in AI and automation and are motivated to quickly become confident in how these solutions create real business value.
Coachable, growth-oriented, and actively seek and apply feedback.
Organised and disciplined in how you manage your accounts, pipeline, and follow-ups.
Located within reasonable distance of a major airport to support travel needs.

Nice To Haves

Recruitment/staffing experience

Responsibilities

Driving adoption and growth within an existing customer base.
Working directly with customers to understand how their teams operate, identify opportunities to improve efficiency, and help them realise value through AI and automation solutions.
Building trusted relationships through onsite and remote engagement, guiding customers to adopt new, AI-enabled ways of working while expanding usage across teams and stakeholders.
Visiting customers onsite to understand their workflows, challenges, and priorities, identifying where AI and automation solutions can deliver meaningful impact.
Building strong relationships across your accounts, acting as a trusted advisor and consistent point of contact.
Driving adoption of AI-powered solutions by coaching teams and embedding new workflows into their day-to-day operations.
Identifying and developing opportunities to expand usage across new teams, stakeholders, and use cases within each account.
Monitoring account health and product utilisation, proactively engaging customers who need support or are at risk.
Identifying and developing internal champions who can drive adoption and momentum within customer organisations.
Maintaining accurate account records, activity logs, and next steps in Salesforce following each interaction.
Capturing and sharing customer insights and success stories to support broader team learning and enablement.