Account Development Representative (North Carolina)

Crown World•Morrisville, VT
•$45,000 - $65,000•Onsite

About The Position

The Account Development Representative will be responsible for generating new business within an assigned geographic territory by soliciting dental offices. This role involves maintaining a high level of prospecting activity, building strong customer relationships through in-person visits and phone calls, and cross-selling/upselling products. The representative will also maintain up-to-date databases, prepare marketing materials, and ensure the cleanliness of a company vehicle. Occasional pick-up and delivery of dental cases may be required.

Requirements

  • High School diploma or equivalent.
  • Minimum one (1) year of experience in field sales.
  • Previous sales experience required.
  • Valid Driver's License.
  • Position requires 90% travel.

Nice To Haves

  • Dental sales experience preferred.

Responsibilities

  • Receive customer leads from management and/or sales support team.
  • Solicit dental offices in-person to generate new business in assigned geographic territory.
  • Maintain a consistent high level of prospecting activity to achieve or exceed Key Performance Indicators (KPIs).
  • Network with existing customers (in-person and via phone) to cross-sell and/or upsell products.
  • Understand customer needs, concerns, and requirements regarding cases and convey information to the lab.
  • Build and maintain strong customer relationships through calls and visits.
  • Offer solutions, share feedback with the lab, and ensure customer satisfaction for retention and growth.
  • Maintain strong knowledge of products, pricing, and promotions.
  • Use technical expertise and sales strategies to present solutions, communicate updates, and support customers with treatment and restorative options.
  • Ensure databases are current and updated with accurate customer information.
  • Prepare and maintain sample boxes and marketing materials.
  • Maintain cleanliness of company vehicle.
  • Maintain credit card receipts and reconcile with Accounting at the end of the month.
  • Pick-up and deliver dental cases as needed or in conjunction with a sales call.
  • Perform other related duties and projects as business needs require.

Benefits

  • Incentive uncapped bonus plan
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