Account Coordinator

Meijer•Grand Rapids, MI

2d•Onsite

About The Position

The Account Coordinator (AC) collaborates with the Account Service team and the agency partners on the development and execution of all creative campaigns and individual client projects, whether assigned by client and/or other agency partners. The ideal AC must thrive in a high energy, fast-paced environment, have exceptional organizational skills, have a proactive attitude, excellent people skills and a sincere interest in the client(s) business. The AC is primarily responsible for ensuring that the agency output meets the agency and client objectives, meets client deadlines, and achieves the agency standard of quality and models and acts in accordance with Agency Creative (AC) “I OWN IT” (IOI) principles.

Requirements

Functional expertise within Agency or in-house Creative 0-2 years.
Project management 0-2 years.
Bachelor’s degree (BA/BS) from four-year college or university (preferably in marketing, advertising or related field).
Ability to communicate clearly and concisely, verbally and in writing.
Results oriented and self-motivated.
Ability to balance multiple priorities and meet deadlines.
Ability to work both independently and as part of a team.
Strong work ethic and attention to detail, reliably and great energy.
Knowledge of marketing program development and implementation.
Knowledge of marketing communications or integrated marketing.
Proficiency in Excel, PowerPoint and Word required.

Responsibilities

Supports Account Team in daily deliverables, activities, budgets, and deadlines for creative campaigns and individual client projects.
May coordinate or participate in any phase of the project cycle, including planning, design, development, testing, implementation, documentation, training and closure.
Coordinates the products, services and advertising requirements of each client.
Ensures orderly and timely completion of project work.
Coordinates development of project proposals/timelines, budgets, advertising and media plans with oversight from Account Service leadership team.
Facilitates all administrative duties including: weekly status reports, project documentation, client billing, and internal job management — including conference reports within 24 hours of a meeting.
Coordinates and executes internal meetings, partner and client meetings (i.e. Creative kickoffs, brand immersions, weekly client meetings, project post mortem), etc.
Completes tasks as necessary to support the agency and the Account Services Team.
Manages small projects as assigned.
Adheres to the stated process and procedures of our company.
Strengthens client relationships though support of the Account Team.
Gaining familiarity with the client’s industry, products, business culture and competition.
Has base understanding of advertising, digital, and media industry trends/developments and uses this knowledge to present business building ideas for the client and the agency.
Supports Account team with metrics and program performance measures to evaluate program effectiveness and to integrate into future initiatives.
When possible, represents AC at industry events and trade shows to find prospective clients and employees while emanating a professional manner and appearance.
Billing (creating contracts, creating lines on the billing document, continually following up with vendors for signatures, answering questions that arise from finance).
Proofing (requesting assets, downloading/uploading assets, sending out proofs, passing feedback on proofs back to the designers, etc).