Account Coordinator

The Franklin Group•Pocatello, ID

2d•Hybrid

About The Position

This position serves to assist the Design Center team in daily operations, sales, and fulfillment and delivery of orders. The Account Coordinator for the Design Center works in the warehouse and in the design sales floor environment to ensure lighting and hardware orders are fulfilled efficiently and accurately, products are stocked and organized, and inventory is counted precisely and correctly.

Requirements

Strong work ethic, good communication skills, highly organized, ability to effectively multitask and sensibly prioritize within time constraints and evolving needs
Excellent customer service
A valid driver’s license and safe driving record
Ability to stand for long periods of time, to climb ladders, and to do some heavy lifting
Basic computer competency

Nice To Haves

Familiarity with building materials
Prior warehouse experience
Sales background

Responsibilities

Pulling and packaging lighting and hardware orders, coordinating delivery with the delivery drivers or making deliveries when needed
Keying locks for orders/in store customers, with occasional travel to job sites to correct broken or mis-keyed locks
Receiving inventory, keeping shelves stocked and organized
Performing lighting and hardware stock counts to maintain accuracy in inventory
Assist the sales team with customer service by providing basic product information, taking orders, and answering phone inquiries, etc.