ACCOUNT COORDINATOR

Aston Carter•Town of Verona, WI

2d•$23 - $26•Hybrid

About The Position

We are seeking a highly organized and customer-focused Customer Project Coordinator to manage and support projects from initiation through completion. This role serves as a key liaison between customers and internal teams, ensuring projects are delivered on time, within scope, and aligned with client expectations. The ideal candidate excels in communication, coordination, and problem-solving in a fast-paced environment.

Requirements

2+ years of experience in project coordination, customer service, or operations support
Organizational skills with the ability to manage multiple projects simultaneously
Excellent written and verbal communication skills
Proficiency in Microsoft Office (Excel, Word, Outlook) and project tracking tools
Attention to detail and problem-solving abilities
Ability to meet deadlines and adapt to changing priorities

Responsibilities

Act as the primary point of contact for customers throughout the project lifecycle
Coordinate project timelines, deliverables, and resources to ensure successful execution
Work cross-functionally with sales, operations, production, and logistics teams
Track project progress and proactively address risks or delays
Maintain accurate project documentation, schedules, and status updates
Communicate project updates, timelines, and expectations to customers
Manage order processing, scheduling, and fulfillment activities as needed
Resolve customer issues efficiently while maintaining strong relationships
Ensure projects meet quality standards and customer requirements