Account Coordinator

York Enterprise Solutions • Minneapolis, MN

9d • Remote

About The Position

York Solutions is a technology consulting firm with over 25 years of experience, specializing in custom technology and workforce solutions through a value-based, strategic partnership approach. We are seeking a highly organized, proactive, and client-focused Account Coordinator to support a Senior Account Executive in managing strategic enterprise accounts. This role is crucial for delivering a white-glove experience to clients and consultants by partnering closely with Recruiting, Delivery, Operations, and client stakeholders. The ideal candidate will be adept at building relationships, thriving in a fast-paced environment, and excelling at managing multiple priorities while providing outstanding client service.

Requirements

• 1–3 years of experience in account coordination, recruiting coordination, client services, staffing, or a related field.
• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to delivering high-quality work.
• Excellent written and verbal communication skills.
• Strong customer service mindset with proven relationship-building abilities.
• Ability to work independently while collaborating effectively across multiple internal teams.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint) and AI productivity tools such as ChatGPT.

Nice To Haves

• Experience with CRM and Vendor Management Systems (Bullhorn, Fieldglass, VNDLY, or similar platforms) preferred.
• Bachelor's degree preferred.

Responsibilities

• Support the Senior Account Executive in managing day-to-day activities across multiple enterprise accounts.
• Serve as the secondary point of contact for client communications, ensuring seamless coverage and support.
• Attend client meetings, intake calls, and status meetings to document hiring requirements, prepare job descriptions, and communicate updates to internal teams.
• Respond to client requests regarding consultant performance, onboarding, engagement, and offboarding.
• Coordinate candidate interviews, including calendar management, meeting invitations, and scheduling updates.
• Conduct interview preparation sessions with candidates and recruiters and maintain an interview feedback repository.
• Facilitate virtual interviews between candidates and client hiring teams.
• Review resumes for functional and business-focused positions, partnering with Delivery for candidate validation.
• Review recorded candidate interviews.
• Prepare candidate submission packages, including resume formatting and candidate summaries.
• Submit qualified candidates through client vendor management systems.
• Maintain accurate candidate records within CRM and client systems.
• Communicate client clarifications, requirement changes, and hiring updates to Recruiting and Delivery teams.
• Maintain requisition tracking documentation.
• Coordinate consultant onboarding activities following offer acceptance.
• Gather required onboarding information and ensure all onboarding milestones are completed.
• Complete onboarding activities within client vendor management systems.
• Coach hiring leaders on client onboarding processes and communicate outstanding requirements.
• Compile consultant start details for hiring managers.
• Monitor upcoming consultant starts and proactively resolve onboarding issues.
• Support consultant requests and ongoing engagement throughout assignments.
• Support onsite branding, consultant engagement activities, client appreciation events, and other account presence initiatives.
• Assist with consultant offboarding discussions and manage equipment return processes.
• Monitor upcoming end dates and partner with the Account Executive on next steps.
• Monitor interview schedules and communicate updates to all relevant parties.
• Maintain accurate account documentation across CRM, vendor management systems, and internal tracking tools.
• Ensure system data remains current and audit account data for consistency and accuracy.
• Monitor weekly consultant timesheet submissions and coordinate follow-up on outstanding approvals.
• Prepare consultant start documentation and coordinate first-day communications.
• Complete client-specific onboarding and compliance requirements.
• Participate in client compliance reviews and audit activities.
• Partner with internal teams to continuously improve account processes, operational efficiency, and service delivery.
• Track consultant manager and organizational changes within client accounts to help identify new business opportunities.

Benefits

• BCBS Medical with 3 Plans to choose from (PPO and High deductible PPO plans with Health Savings Program)
• Delta Dental plan with 2 free cleanings and insurance discounts
• EyeMed Vision with annual check-ups and discounts on lens
• Life and Accidental Death Insurance paid by company
• John Hancock 401(k) Retirement Plan with discretionary company match
• Responsible Unlimited Time-off to manage your work and personal life
• Wellness Program offers reimbursements for Annual Physicals, Fitness programs, Mental Wellness programs, Exercise equipment and more.
• Voluntary Insurance programs such as: Hospital Indemnity, Identity Protection, Legal Insurance, Long Term Care, and Pet Insurance.
• Flexible work environment with remote working opportunities
• Strong fun and teamwork environment
• Learning, development, and career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level