Account Coordinator

Bridge Specialty Group•Alpharetta, GA

7d•Onsite

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a n Account Coordinator to join our growing team in Atlanta, GA ! The purpose of the Account Coordinator is to a id and assist the service department with Brown & Brown’s 95% client retention standards through the timely and accurate completion of ongoing eligibility defined as processing of new hires, terminations, qualifying events, open enrollment elections, EDI / API error corrections, and COBRA. Process adds, terminations, renewals within COBRA vendor systems, as well as performing client setup/termination with our preferred vendor partner. Maintain accurate data entry in all Employee Benefit Agency Management systems, upkeep of various department documents. Support the service team with printing projects, and execution of client compliance deliverables. Serve as back-up support for the front desk.

Requirements

Above average skills with Excel, PowerPoint and Word documents .
1 year of industry and/or professional experience .
High School diploma or equivalent .
Proficient with MS Office Suite .
Exceptional telephone and written demeanor .
Ability to maintain a high level of confidentiality .
Adaptation and ease of navigation through a variety of systems including: our Agency Management System(s), intranet, carrier, third party administrators, payroll and benefits administration systems .
Proficient knowledge of office equipment (including but not limited to copy machines, printers, faxes, binding machines , etc.) .

Nice To Haves

Life and Health Licensed

Responsibilities

Processing of new hires, terminations, qualifying events, open enrollment elections, EDI / API error corrections, and COBRA.
Process adds, terminations, renewals within COBRA vendor systems.
Performing client setup/termination with our preferred vendor partner.
Maintain accurate data entry in all Employee Benefit Agency Management systems.
Upkeep of various department documents.
Support the service team with printing projects, and execution of client compliance deliverables.
Serve as back-up support for the front desk.
Operate a personal computer and appropriate software packages.
Be responsive to all emails.
Communicating client updates every 2 business days unless an extended deadline has been communicated.
Capturing, managing and inputting accurate data into our Benefits Agency . Management (BAM) system(s), as well as external partner’s systems.
Support Account Managers with printing presentations and open enrollment materials.
Assist with team projects.