Account Coordinator
R2 Logistics•Dallas, TX
•Onsite
About The Position
The Account Coordinator plays a vital role in our operation’s structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR’s ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service.
Requirements
- Proactive approach to problem-solving
- Effective and persuasive communication skills
- Ability to provide outstanding customer service when faced with a challenge
- Excellent follow-up skills, with a keen eye for details
- Ability to multitask and produce results in a time-sensitive setting
- Energetic and positive attitude
Nice To Haves
- Bachelor's degree preferred
Responsibilities
- Accurately entering customer orders into the transportation management system
- Communicating via phone and email with contracted carriers to record their locations
- Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery
- Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts
- Negotiating rates with partner carriers to cover shipments
- Assist with additional responsibilities as needed
Benefits
- Medical/Dental/Vision/Life insurance
- Paid holidays, vacation, and sick time
- 401K with company match
- Competitive compensation
- Full-cycle training (industry & position)
- Competitive base salary
- Opportunity for internal career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
