Account Coordinator / Sales Support

Ashtel Studios Inc•Ontario, CA

5d•$24 - $26

About The Position

At Ashtel Studios, we don’t just make products, we build brands that win on shelf. Over the past 20+ years, we’ve grown into a multi-brand consumer goods company with products in major retailers across the U.S. and beyond. From oral care to baby, personal care, and beyond, our focus is simple: create fun, design-forward products that drive real results for our retail partners. We were proud to be named to the Inc. 5000 list of fastest-growing companies in America, but what matters more is how we got here, through relentless execution, strong partnerships, and a team that shows up every day ready to solve problems and move fast. Our culture is entrepreneurial, collaborative, and high-performance. If you like being in the middle of the action and making a real impact, you’ll fit right in. This is not a typical admin role. Your job is to make our sales team more effective, more prepared, and more focused on what they do best: selling. You will own everything behind the scenes so our reps can walk into every meeting fully prepared, organized, and ready to win business. You’ll be the operational backbone that keeps deals moving and nothing slipping through the cracks.

Requirements

Highly organized and detail-oriented - you don’t let things fall through the cracks
Proactive mindset - you solve problems before they become issues
Strong communicator - you can work across teams and keep everyone aligned
Fast-paced executor - you thrive in a dynamic, high-growth environment
Team-first mentality - you take pride in helping others succeed

Nice To Haves

Experience supporting a sales team in a consumer goods or retail environment
Familiarity with working with major retailers (Walmart, Target, etc.)
Experience with order tracking, logistics coordination, or product launches

Responsibilities

Prepare sales reps for meetings: presentations, product info, pricing, and key talking points
Ensure all follow-ups, samples, and materials are ready before meetings happen
Track open opportunities and keep reps aligned on next steps
Own day-to-day follow-ups with buyers and internal teams
Manage order status, sample requests, and timelines
Ensure nothing falls behind—ever
Act as the bridge between Sales, Product Development, Operations, and Logistics
Communicate product requirements, timelines, and updates clearly across teams
Help bring new products to market smoothly by keeping everyone aligned
Assist with onboarding new customers and completing required documentation
Respond to customer inquiries quickly and professionally
Help resolve issues related to orders, logistics, or product questions
Maintain clean, accurate sales records, contracts, and proposals
Track key data and ensure information is always up to date
Build systems that make the sales process faster and more efficient