Account Coordinator - Operations

GilsbarCovington, GA
Hybrid

About The Position

Gilsbar is searching for an Account Coordinator to join our Operations Team. This position plays a crucial role in maintaining strong relationships with offsite brokers and carriers, ensuring that Gilsbar consistently delivers top-notch expertise, prompt service, and innovative solutions.

Requirements

  • High School Diploma or General Education Degree (GED).
  • 1-2 years of experience preferred, but not required.
  • P&C License Required, Gilsbar will pay for certification and testing for the ideal candidate.
  • General knowledge of Microsoft Office.
  • Ability to adhere to a work schedule and work independently in a remote/hybrid setting.
  • Proficient verbal and non-verbal communication skills; able to read and interpret documents and produce correspondences.

Responsibilities

  • Collaborates with offsite brokers/carriers to provide new and renewal services, when necessary, noting incomplete or missing items and communicating regarding insufficient information.
  • Manages the renewal application process by sending out applications and providing quotes.
  • Provides appropriate industry proof of insurance to clients in the form of certificates of insurance or copies of declaration pages, as per specified procedures and guidelines.
  • Communicates with clients through various channels including fax, certified mail-outs, priority mail, phone, and email.
  • Processes and issues Extended Reporting Endorsements when necessary.

Benefits

  • Hybrid work schedule (considered after training and job proficiency attainment)
  • Employer-paid training and professional development, including education courses, certifications, and licenses.
  • Health, Dental, and Vision benefits effective after 30 days of employment.
  • Company-paid life insurance, short-term and long-term disability effective after 30 days of employment.
  • 401k with company matching.
  • Paid holiday, vacation, and personal time.
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