Account Clerk - Human Resources

Blue Earth County•Mankato, MN

6d•Onsite

About The Position

Under the direction of the Human Resources Director, the Account Clerk – Human Resources supports Human Resources operations through benefits accounting, reconciliation, and administrative support functions. This position is primarily responsible for reconciling employee and dependent benefit enrollment records with vendor invoices, ensuring accurate payroll deductions, eligibility records, vendor payments, and employee benefit data. The Account Clerk serves as a key resource for maintaining accurate benefits and payroll records, identifying and resolving discrepancies, and supporting compliance with organizational policies and applicable federal and state regulations. This position works closely with employees, benefit vendors, Finance, and Human Resources staff to ensure accurate reporting, timely payments, and efficient administration of employee benefit programs. Success in this role requires strong analytical skills, attention to detail, organization, and a commitment to customer service.

Requirements

High school diploma or equivalent.
One (1) year of experience in benefits administration, payroll, accounting, bookkeeping, reconciliation, or a related financial support role.

Nice To Haves

Two (2) years of post-secondary education in accounting, business administration, human resources, finance, or a related field.
Experience reconciling benefit invoices, payroll deductions, employee eligibility records, or vendor billing statements.
Experience using payroll, accounting, benefits administration, or HR information systems, such as Munis or NEOGOV.
Experience in local government benefits reconciliation.
Proficient in understanding and speaking languages other than English, such as Spanish, Somali, Chinese, Sudanese, and Arabic, among others.

Responsibilities

Reconciles employee and dependent benefit enrollment records with carrier invoices to ensure accurate eligibility, coverage, payroll deductions, and vendor payments.
Investigates, analyzes, and resolves discrepancies between benefit invoices, payroll records, HR information systems, and employee enrollment data.
Serves as the primary administrative support for benefits accounting processes, including invoice reconciliation, reporting, billing reviews, and vendor payment coordination.
Monitors employee payroll data and benefit deductions to ensure accuracy, consistency, and compliance with plan requirements and organizational policies.
Maintains accurate benefits, payroll, and personnel records; performs audits and data reviews to ensure data integrity and compliance.
Supports employee benefits administration throughout the year and during open enrollment, including data entry, enrollment processing, employee communications, and post-enrollment audits.
Assists with reporting and documentation for benefit vendors, insurance carriers, auditors, and government agencies.
Collaborates with the Finance Department to reconcile benefit-related transactions and ensure timely and accurate vendor payments.
Provides professional front-line customer service by responding to employee inquiries, assisting visitors, and directing customers to appropriate resources while maintaining confidentiality.
Assists with special projects, including system implementations, process improvements, records digitization, data cleanup, and technology enhancements.
Promotes a diverse, culturally competent, and respectful workplace.
Engages positively with both internal and external customers.
Communicates and interacts effectively and respectfully with colleagues, supervisors, representatives from other organizations, and the public.
Performs the physical and mental demands of the position.
Attends work during regularly scheduled hours.
Provides general support for Human Resources staff and departmental operations as assigned.
Participates in professional staff development.
Participates in training and education opportunities to maintain and improve proficiency.
Attends and participates in professional organizations.
Associates with employees and departments from other counties and states for collaboration.
Performs other related functions as apparent or assigned.