Account Associate, C&F Stop Loss - Hybrid

Crum & Forster•Scottsdale, AZ

13d•$44,400 - $65,100•Hybrid

About The Position

The Account Associate acts as the primary point of contact for our external producers during the implementation processes, including various aspects of policy issuance, compliance, premium and client management. This is a key role in the process of onboarding new groups successfully and serves as the foundation for client services through the policy year.

Requirements

Strong communication and problem solving skills, to manage and service a significant block of business
Excellent organizational and time management skills
Strong interpersonal skills necessary to interact with brokers, producers, clients and junior team members
Great understanding of the claims, underwriting, sales, premium, and implementation process at an insurance company to be able to anticipate our clients’ needs and answer questions
High school diploma required
6+ years of experience required
data entry and data management experience preferred
Strong working knowledge of both Microsoft Office suite as well as an aptitude to learn new programs

Nice To Haves

College degree in a related field from an accredited college or university preferred
ESL experience a plus

Responsibilities

Assist with the implementation of new and renewal sold cases; work with Account Management to ensure all items needed to implement a case are received in a timely manner
Work with Account Managers to ensure all policy documents are compliant and provide policy level
Coordinate heavily with Account Managers and Sales team to ensure proper set up and contact management
Aid in completion of producer RFIs and work with other departments to help complete the RFI
Obtain an in-depth knowledge of department products and services, as well as clearly articulate the department’s value proposition
Communicate with external producers to coordinate receipt of any missing RFP elements
Create shell in underwriting system and populate RFP data accordingly
Participate in training and initiatives, and projects when required
Other duties as assigned

Benefits

Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
tuition reimbursement
industry-related certifications
professional training
matching donation program
volunteer opportunities
employee-driven corporate giving program