Account Analyst, Employee Health & Benefits

Marsh McLennan • Portland, ME

2d • Onsite

About The Position

The Account Analyst supports the account management team with various administrative service functions in the Employee Health & Benefits department. Join a team of analysts in supporting clients and colleagues with census, benefits websites, and quality control for Employee Health and Benefits business.

Requirements

• Strong data entry skills
• Technical capacity with proficiency in Microsoft Office software programs
• Good communication skills
• Good organizational and time management skills
• Customer focused
• Willingness to take direction from team members
• Detail oriented

Nice To Haves

• 2 years of insurance experience or undergraduate degree
• Currently pursuing an insurance education designation
• Obtain license, master responsibilities and core competencies of current role
• Proficiency with Excel and Outlook
• Department Specific, Insurance Knowledge (TotalCSR; MMA Specific training)

Responsibilities

• Process all incoming mail for assigned team
• Process census data and communicate with account management team
• Prepare data and information for client enrollments.
• Review for accuracy and process applications, binders, endorsements, renewals, new business policies and plans, census/enrollment requests, and certificates of insurance (applicable by department)
• Prepare premium quotations on new business, renewal business, and any policy changes on existing policies for the account management team
• Assist team with the preparation of applications and supporting documents
• Set up client benefit enrollment portals
• Understand all carrier online capabilities for processing as necessary to complete your work processes
• Communicate with account management team, Manager, and Director to provide regular input on all account activity, and workload
• Be familiar with, and adhere to the department’s procedure manual for the processing of your work processes
• Follow all systems, procedures and regulations set forth by both the agency and the insurance companies
• Continue to update job knowledge by participating in educational opportunities
• Follow best practices and procedures with Epic agency management system.
• Update program charts

Benefits

• Medical, dental and vision plans
• 401(k) match after one year
• Contribute toward student loan debt
• Generous paid time-off programs ensure you have time to recharge including vacation days, personal days, sick days, holidays, volunteer day, and days for learning & development
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree