Account Analyst 1
ATLANTICUS•Jacksonville, FL
•Onsite
About The Position
CAR Financial Services serves both independent automotive dealers and automotive financial organizations, focusing on leading consumers through cash flow enhancement programs. The company is seeking a motivated individual to join their team in Jacksonville, FL, offering the opportunity to gain experience, work with driven individuals, and succeed in a customer-driven role. This is an on-site position with no remote work option. The company offers medical benefits, paid time off, and a 401(k) match program. Bilingual skills are preferred but not required.
Requirements
- Customer service experience
- Data entry skills
- Ability to maintain open communication with branch dealer base
- Ability to perform general branch administrative functions
Nice To Haves
- Bilingual skills
Responsibilities
- Interacting with customers who are greater than 30 days past due, providing assistance by answering questions and process requests by phone
- Answer incoming customer calls regarding billing issues, service questions and general concerns
- Assist customers with disputes and inquires and reconciling payment history
- Data entry of automotive retail installment contracts purchased
- Maintain open communication with branch dealer base
- Perform general branch administrative functions as needed
Benefits
- Medical Benefits
- Paid Time Off
- 401(k) match program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
