Account Administrator

Carvana•Jacksonville, FL

6d•Onsite

About The Position

ADESA, a Carvana-owned company, operates in over 50 locations throughout the US, providing a wide array of vehicle services including repair, reconditioning, and auction remarketing. Our inventory comprises hundreds of thousands of vehicles across North America. We work in a service industry and embrace a “we” versus “I” culture. Our industry is fun, fast-paced, and competitive. ADESA is poised for a multi-year expansion, including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! This role reports to the Commercial Accounts Manager (CAM) or designated leader and is responsible for the administrative management of customer accounts. You will serve as the primary point of contact for administrative operations, ensuring that all financial, inventory, and sale day activities are executed accurately to provide a seamless experience for our commercial and dealer partners.

Requirements

High School diploma or GED preferred
Must be 18 years of age and have a valid driver’s license that meets the requirements
Able to safely drive a variety of vehicle makes, models, and sizes
1–3 years of administrative, accounting, or customer service experience required
Proficiency with Microsoft Office (Excel, Word) and the ability to learn internal inventory management and billing systems.
Basic understanding of invoicing and A/R processes.
To be able to do your job at ADESA, you must be able to read, write, speak, and understand English.

Nice To Haves

automotive or auction industry experience is a plus.

Responsibilities

Manage daily account operations, including professional customer communication, invoicing, Accounts Receivable (A/R), and payment processing.
Oversee inventory monitoring and reporting (both pre- and post-sale). Ensure all systems are updated accurately while coordinating cross-functional follow-up with internal teams and vendors, including dispatch logistics.
Ensure high accuracy in sale preparation and execution, including lineup management, fee posting, and reconditioning (recon) activities.
Perform detailed reconciliation of transactions to ensure all account records are accurate following auction activities.
Provide administrative support to the sales team and assist with resolving customer inquiries or account discrepancies.
Maintain accurate data entry for vehicle information, customer records, and transaction history in company systems.
Ensure all company policies, administrative standards, and state/federal laws are followed.
Perform any other duties assigned by the designated manager.