Account Administrator

Carvana•Mira Loma, CA

1d•$20 - $22•Onsite

About The Position

ADESA, a Carvana-owned company, operates in over 50 locations throughout the US, providing a wide array of vehicle services including repair, reconditioning, and auction remarketing. Our inventory comprises hundreds of thousands of vehicles across North America. We foster a "we" versus "I" culture, emphasizing collaboration and mutual support in a fun, fast-paced, and competitive industry. ADESA is poised for significant expansion with investments in facilities, sales growth, and increasing inventory, and we are seeking motivated individuals to join us on this journey. Reporting to the Commercial Accounts Manager (CAM) or designated leader, this role is responsible for the administrative management of customer accounts. The Account Administrator serves as the primary point of contact for administrative operations, ensuring the accuracy of financial, inventory, and sale day activities to provide a seamless experience for commercial and dealer partners.

Requirements

High School diploma or GED preferred
Must be 18 years of age and have a valid driver’s license that meets the requirements
Able to safely drive a variety of vehicle makes, models, and sizes
1–3 years of administrative, accounting, or customer service experience required
Proficiency with Microsoft Office (Excel, Word) and the ability to learn internal inventory management and billing systems.
Basic understanding of invoicing and A/R processes.
Ability to read, write, speak, and understand English.

Nice To Haves

Automotive or auction industry experience is a plus.

Responsibilities

Manage daily account operations, including professional customer communication, invoicing, Accounts Receivable (A/R), and payment processing.
Oversee inventory monitoring and reporting (both pre- and post-sale), ensuring accurate system updates and coordinating with internal teams and vendors for dispatch logistics.
Ensure high accuracy in sale preparation and execution, including lineup management, fee posting, and reconditioning (recon) activities.
Perform detailed reconciliation of transactions to ensure accurate account records following auction activities.
Provide administrative support to the sales team and assist with resolving customer inquiries or account discrepancies.
Maintain accurate data entry for vehicle information, customer records, and transaction history in company systems.
Ensure compliance with all company policies, administrative standards, and state/federal laws.
Perform any other duties assigned by the designated manager.