Account Administrator

Carvana • Belton, MO

7d • Onsite

About The Position

ADESA, a Carvana-owned company, operates in over 50 locations throughout the US, providing a wide array of vehicle services including repair, reconditioning, and auction remarketing. Our inventory comprises hundreds of thousands of vehicles across North America. We work in a service industry and embrace a “we” versus “I” culture. Our industry is fun, fast-paced, and competitive. ADESA is poised for a multi-year expansion, including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us!

Requirements

• High School diploma or GED preferred
• Must be 18 years of age and have a valid driver’s license that meets the requirements
• Able to safely drive a variety of vehicle makes, models, and sizes
• 1–3 years of administrative, accounting, or customer service experience required
• Proficiency with Microsoft Office (Excel, Word) and the ability to learn internal inventory management and billing systems.
• Basic understanding of invoicing and A/R processes.
• Ability to read, write, speak, and understand English.

Nice To Haves

• Automotive or auction industry experience is a plus.

Responsibilities

• Manage daily account operations, including professional customer communication, invoicing, Accounts Receivable (A/R), and payment processing.
• Oversee inventory monitoring and reporting (both pre- and post-sale). Ensure all systems are updated accurately while coordinating cross-functional follow-up with internal teams and vendors, including dispatch logistics.
• Ensure high accuracy in sale preparation and execution, including lineup management, fee posting, and reconditioning (recon) activities.
• Perform detailed reconciliation of transactions to ensure all account records are accurate following auction activities.
• Provide administrative support to the sales team and assist with resolving customer inquiries or account discrepancies.
• Maintain accurate data entry for vehicle information, customer records, and transaction history in company systems.
• Ensure all company policies, administrative standards, and state/federal laws are followed.
• Perform any other duties assigned by the designated manager.

Benefits

• Competitive Pay
• Quality Benefits
• Holiday and Paid Time Off
• Education and Equipment Reimbursement Programs
• Matching 401(k)
• Career Path Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED