Account Administrator
About The Position
Join a team that’s redefining healthcare safety and sustainability. Daniels Health is seeking an Account Administrator to provide critical support to our Account Managers and their clients. This role ensures smooth operations, exceptional customer service, and accurate account management for some of our most valued healthcare partners. What You'll Do Serve as the primary administrative support for Account Managers and their client portfolios. Manage account documentation, contracts, and compliance records. Coordinate service requests, scheduling, and issue resolution between clients and internal teams. Prepare reports, presentations, and data analysis for account reviews. Assist with onboarding new clients and maintaining accurate CRM records. Respond promptly to client inquiries and ensure a positive customer experience. Collaborate with operations, finance, and sales teams to deliver seamless service. What We're Looking For 2+ years of experience in account coordination, customer service, or administrative support. Strong organizational skills and attention to detail. Excellent communication skills—both written and verbal. Proficiency in Microsoft Office Suite; experience with CRM systems (Salesforce preferred). Ability to manage multiple priorities in a fast-paced environment. Healthcare or service industry experience is a plus. Why Daniels Health? Impact: Support healthcare organizations in achieving safety and sustainability goals. Growth: Opportunities for career development within a growing company. Culture: Collaborative, mission-driven team environment. Ready to make a difference? Apply today and help us deliver exceptional service to our healthcare partners We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Requirements
- 2+ years of experience in account coordination, customer service, or administrative support.
- Strong organizational skills and attention to detail.
- Excellent communication skills—both written and verbal.
- Proficiency in Microsoft Office Suite; experience with CRM systems (Salesforce preferred).
- Ability to manage multiple priorities in a fast-paced environment.
Nice To Haves
- Healthcare or service industry experience is a plus.
Responsibilities
- Serve as the primary administrative support for Account Managers and their client portfolios.
- Manage account documentation, contracts, and compliance records.
- Coordinate service requests, scheduling, and issue resolution between clients and internal teams.
- Prepare reports, presentations, and data analysis for account reviews.
- Assist with onboarding new clients and maintaining accurate CRM records.
- Respond promptly to client inquiries and ensure a positive customer experience.
- Collaborate with operations, finance, and sales teams to deliver seamless service.
Benefits
- Impact: Support healthcare organizations in achieving safety and sustainability goals.
- Growth: Opportunities for career development within a growing company.
- Culture: Collaborative, mission-driven team environment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
