Account Administrator II - ADESA Auburn

ADESA•Auburn, WA

22h•$21 - $25

About The Position

The Account Administrator II reports to the Commercial Accounts Manager (CAM) or a designated leader and is responsible for the administrative management of customer accounts. This role serves as the primary administrative point of contact, ensuring financial, inventory, and sale-day activities are completed accurately for commercial and dealer partners. The work includes customer communication, invoicing, accounts receivable, payment processing, inventory monitoring, transaction reconciliation, sale preparation, and administrative support for the sales team. The position requires collaboration with internal departments and external vendors, attention to company policies and applicable laws, and the ability to work accurately in a fast-paced environment. The role involves light to medium physical work and both indoor and outdoor working conditions. The employee must be able to read, write, speak, and understand English. Hiring is contingent on passing a background check, and the role is not eligible for visa sponsorship.

Requirements

High school diploma or GED preferred.
Must be at least 18 years old and have a valid driver’s license that meets the requirements.
Ability to safely drive a variety of vehicle makes, models, and sizes.
Strong organization and ability to manage complex financial data, invoicing, and reporting.
Strong customer service skills and professional verbal and written communication.
Ability to maintain accuracy while multitasking in a fast-paced environment.
Advanced transaction reconciliation and inventory tracking skills.
Ability to collaborate with lot, shop, and administrative departments and external vendors.
Ability to manage deliverables and metrics against aggressive targets and timelines.
Ability to read, write, speak, and understand English.
Ability to perform the position’s physical activities and work in the described indoor and outdoor conditions.
Passing a complete background check is required for hiring.

Responsibilities

Manage complex daily account operations, including customer communication, invoicing, accounts receivable, and payment processing.
Monitor inventory and prepare pre-sale and post-sale reports.
Keep company systems accurate and coordinate follow-up with internal teams and vendors.
Ensure accurate sale preparation and execution, including lineup management, fee posting, and reconditioning activities.
Reconcile transactions after auction activities to maintain accurate account records.
Provide administrative support to the sales team and resolve complex customer inquiries and account discrepancies.
Maintain accurate vehicle information, customer records, and transaction history in company systems.
Ensure compliance with company policies, administrative standards, and state and federal laws.
Perform other duties assigned by the designated manager.