Account Adjustments and Disbursements Specialist

State of Indiana•Indianapolis, IN

About The Position

The Account Adjustments and Disbursements Specialist ensures the accuracy, integrity, and compliance of financial transactions within assigned accounts. The role corrects payment errors, prepares and reviews financial reports, and applies state and federal guidelines to account activity. The Specialist works with county partners, internal agency units, and Financial Integrity teams to resolve account discrepancies and ensure proper financial processing. The position is with the Indiana Department of Child Services, which supports children who are victims of abuse or neglect and strengthens families through services focused on family support and preservation. The department pursues permanency through reunification, guardianship, and adoption, and provides foster care, child support, and transitional support for people adjusting to adulthood. The salary traditionally starts at $39,000.00 and may be commensurate with education and work experience. The position may be utilized in a supervisory capacity based on agency needs. The State of Indiana describes its work as offering opportunities across more than 60 agencies, with a commitment to work-life balance and making an impact on Hoosiers.

Requirements

  • High school diploma or equivalent; a degree is not required.
  • Experience in financial operations, accounting, or account reconciliation.
  • Working knowledge of accounting principles, financial reporting, and ledger management.
  • Ability to interpret court orders, policies, and regulatory guidelines.
  • Proficiency with financial systems, spreadsheets, and database applications.
  • Ability to deliver high-quality work.
  • Critical-thinking skills.
  • Ability to prioritize and organize work.
  • Excellent time-management skills.
  • Effective communication skills.
  • Ability to accurately perform arithmetic calculations.
  • Ability to perform essential functions with or without reasonable accommodation.

Nice To Haves

  • Additional education in accounting, finance, or business administration is preferred.

Responsibilities

  • Correct payment errors, including incorrect payee or payor information, payment splits, and account or subaccount allocations.
  • Apply taxes to accounts in accordance with federal and state regulations.
  • Review, analyze, and interpret financial reports requested by county partners, and provide timely, accurate responses.
  • Manage a high volume of account adjustment requests from county partners and internal units.
  • Adjust payments returned because of closed deposit accounts, bad addresses, or lost warrants.
  • Recommend procedural or policy changes to supervisors to improve efficiency and accuracy.
  • Place and release holds, and open or close accounts based on account activity or partner requests.
  • Adjust account balances as needed to ensure accuracy and regulatory compliance.
  • Read, interpret, and comply with court orders related to payment adjustments.
  • Reconcile accounts and subsidiary ledgers with the general ledger.
  • Prepare accounting and financial reports from maintained accounts.
  • Prepare, correct, and adjust entries before closing accounts.
  • Review accounts to confirm sufficient funds are available before encumbrances are created.
  • Notify supervisors when balances do not align with cash management reports.
  • Perform other duties, responsibilities, or activities as assigned.

Benefits

  • Three medical plan options, including prescription coverage, as well as vision and dental plans.
  • Wellness Rewards Program with gift card rewards for completing wellness activities.
  • Health savings account with bi-weekly state contributions.
  • Deferred compensation 457(b) account with employer match.
  • Two fully funded pension plan options.
  • Leave policies including 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers.
  • Up to 15 hours of paid community service leave.
  • Combined 180 hours of paid vacation, personal, and sick leave.
  • 12 paid holidays, or 14 in election years.
  • Education Reimbursement Program.
  • Group life insurance.
  • Referral Bonus program.
  • Employee assistance program with covered behavioral health visits.
  • Qualified employer for the Public Service Loan Forgiveness Program.
  • Free parking for most positions.
  • Free LinkedIn Learning access.
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