Accommodations Manager (Remote Camp)

ESS CompassArea D (Iskut/Big Raven), BC
Remote

About The Position

Responsible for the overall management of housekeeping, janitorial and front desk operations of the assigned lodge. This includes tasks such as: training and coaching of team members, inspections of work, scheduling, inventory and payroll.

Requirements

  • Post-secondary degree or equivalent combination of education and experience required.
  • OSSA BSO (OSSA/CSTS) or Common Safety Orientation required
  • Proven management skills, including budgeting, controlling costs, and scheduling.
  • Strong leadership, relationship management, and interpersonal skills.
  • Team player with strong communication skills (written and verbal).
  • Ability to work in a fast-paced environment with changing work priorities.
  • Proficient in Microsoft Office (Word and Excel) required.
  • Previous experience leading a unionized workforce, preferably within remote and dispatched operations is required.

Responsibilities

  • Develop, implement, and evaluate operational changes to grow the housing and housekeeping operations.
  • Ensure that operations are profitable and meet/exceed expectations through effective execution of business plans, marketing, staffing, scheduling and cost management.
  • Hire, train, develop, motivate, and discipline direct reports.
  • Ensure strict compliance with Compass’s Quality Assurance and Health and Safety Program, Occupational Health and Safety Act, and WHMIS regulations.
  • Coordinate frequent workplace inspections and WHMIS training of staff.
  • Conduct daily inspections and audits.
  • Plays a lead role in communicating critical safety information across various platforms including toolbox talks and discussions.
  • Ensure participation from employees for FLHA review and sign off, functional observations, and seven-day assessments.
  • Ensure administrative duties are complete, such as: labour planning, reporting, inventory, invoicing, CI plan participation, payroll, and scheduling, including the coordination of LOAs and flights.
  • Develop training materials and manage interviews, meetings, investigations, and performance plans; plus, corrective actions, toolboxes, SWSPs, SOPs, and the ABCs of 24/7 housekeeping.
  • Develop janitorial work areas.
  • Leads internal labour investigations.
  • Recommend new processes that positively impact operations and results.
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