Accommodation Support Coordinator

Internal•Bellingham, WA

2d•Onsite

About The Position

Under general direction, this position coordinates the day-to-day operations of accommodation implementation services for students registered with the Disability Access Center. The role focuses on organizing and tracking logistics for a variety of accommodations (such as notetaking support, alternative furniture, remote participation, alternative testing, and future services as program needs evolve) so that support is delivered accurately, on time, and in line with university and accommodation policies. The position maintains records and tracking tools, collaborates with campus partners, and supports student staff and front-desk operations as part of a broader accommodation services team. This is a strong early-career role for someone interested in disability access, student services, or higher education administration. The StateHR classification for this position is Program Coordinator. This is a full-time, 10-month cyclic position.

Requirements

High school graduation or equivalent.
Two years of experience in a relevant program area such as student services, disability/access services, higher education administration, or a closely related field that includes coordination of activities or services.
An equivalent combination of education and experience that provides the required program coordination skills and knowledge.
Proficiency in Microsoft Office 365 (specifically Excel for data tracking and Outlook for complex scheduling and within case management systems).
Demonstrated ability to communicate complex, step-by-step procedural information clearly and empathetically to diverse stakeholders (students, faculty, and staff) both in person and via email.
Experience working in a fast-paced environment where priorities shift based on immediate student or program needs.
All employees must comply with our Immunization policies, including Proof of Rubeola Measles Immunity within 60-days of hire.
All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU.
A thorough background check will be conducted on all new hires which includes a sexual misconduct background check.

Nice To Haves

Bachelor’s degree in Social Sciences, Education, Business Administration, or a related field (or an equivalent combination of education and experience).
Foundational understanding of the Social Model of Disability and the difference between "access" and "success."
Familiarity with common assistive technologies (e.g., Kurzweil, Dragon, JAWS, or Glean) and the basics of Document Remediation (OCR).
Familiarity with university structures, specifically how a Disability Services Office interacts with the Registrar, Facilities, Contracts, or IT.

Responsibilities

Coordinates the day-to-day operations of accommodation implementation services for students registered with the Disability Access Center.
Organizes and tracks logistics for a variety of accommodations (such as notetaking support, alternative furniture, remote participation, alternative testing, and future services as program needs evolve).
Ensures support is delivered accurately, on time, and in line with university and accommodation policies.
Maintains records and tracking tools.
Collaborates with campus partners.
Supports student staff and front-desk operations as part of a broader accommodation services team.