Accommodation Administrator - FTC

Skanska•Middlesex, MA
•Onsite

About The Position

At Skanska, we’re shaping the way we live, work and connect. As one of the world’s largest construction and development companies, we work together with customers, communities and partners to shape a better society. Skanska Building Services is at the forefront of facilities management, trusted by clients to deliver excellence every time. One of our flagship contracts is with the Ministry of Defence at a major base near Watford – a complex, high-profile environment where we provide a full range of hard, soft, and technical FM services. A great opportunity has risen to join the Helpdesk & Accommodation team for a full time Accommodation Administrator - initially on a Fixed Term Contract.

Requirements

  • Experience of dealing with Customers
  • Ability to manage multiple tasks
  • Basic computer knowledge - general data input
  • Team player
  • Calm under pressure
  • Professional

Responsibilities

  • Ensure all fields are completed in the accommodation booking System
  • Make sure all new permanent staff with accommodation bookings are sent a copy of the Northwood Accommodation Guide along with their booking reference
  • All booking to be completed within 24hrs from when they are received via email
  • All disruption notices to be put out when requested
  • Monitor the return of keys for transit bookings to make sure they are returned by 1000 am on day of departure if not to call occupants and request this
  • Book in all out musters and complete them
  • Make sure all new permanent staff complete an in-muster form
  • To be cover for the helpdesk when needed (training will be given)
  • To log all new accommodation requested via the CAFAM system (Geneva) and close when completed
  • Ensure that all transit/permanent booking are made aware of where keys can be returned to when leaving site and that they must be signed back
  • To do 100% room checks every 3/4 months or when requested
  • To do 100% key checks every 3/4 months or when requested

Benefits

  • 24/7 digital GP service for you and your family
  • Financial wellbeing and employee assistance
  • Professional development
  • Enhanced family benefits (including maternity, paternity,dependants and parental bereavement leave)
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