Accident Management Coordinator

Holman • Mount Laurel, NJ

4d • Onsite

About The Position

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Requirements

• Bachelor’s degree in a related field or equivalent work experience
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
• 1-3 years’ body shop experience preferred
• Some auto/truck body repair expertise is preferred.
• Knowledgeable of Holman’s fleet management programs
• Ability to work independently and as part of a group
• Strong organization, critical thinking, and problem-solving skills; attention to detail required
• Excellent time management skills, with a proven ability to meet deadlines
• Ability to prioritize tasks
• Ability to function well in a high-paced work environment
• Understands the key business drivers; uses this knowledge in own work.
• Expands fundamental knowledge in own function and broadens skills
• Applies expertise to improve efficiency and accomplish objectives within own area of responsibility
• Solves a range of problems in straightforward situations; analyzes possible solutions and assesses each using standard procedures
• Decisions are guided by policies and procedures; receives moderate guidance and oversight from manager
• Strong verbal and written communication skills
• Strong interpersonal and customer service skills
• Interprets customer needs and assesses requirements
• Responds to non-standard requests from customers; investigates with assistance from others as needed

Nice To Haves

• ASE Certifications or iCar Certifications a plus but not required.
• Additional education, certifications, or other distinctions are a plus

Responsibilities

• Communicates with Fleet Managers to approve or deny accident repairs.
• Reviews high cost repairs with Fleet Management and service providers.
• Reviews and issues purchase orders to National Account providers and independent shops.
• Monitors repair progress and expedites as appropriate.
• Builds reports to monitor vehicle activity.
• Perform all other duties and special projects as assigned.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement
• Paid sick leave benefit that meets the mandated requirements (for temporary or part-time employees in geographic areas with statutory paid sick leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree