AccessAbility Resource and Testing Center (ARTC) Specialist

Kentucky Community and Technical College System • Louisville, KY

8d • $37,944 - $38,700 • Hybrid

About The Position

Jefferson Community and Technical College seeks a dynamic and dedicated individual to join our team as an AccessAbility Resource and Testing Center (ARTC) Specialist. This role provides administrative and student support services, coordinates testing in both centers, and assists the Director and Assistant Director of the AccessAbility Resource and Testing Center. This role also assists students with a variety of academic, professional, and personal support services to overcome academic and non-academic barriers and enhance their skills to increase retention and graduation rates. The position requires flexibility, strong communication skills, and commitment to student success.

Requirements

• Bachelor’s degree in a related field required.
• Minimum of two (2) years of related professional experience or an equivalent combination of education and experience.
• Demonstrated ability to work independently as well as collaboratively within a team-oriented environment.
• Proficiency in computer and technology applications, including Microsoft Office (e.g., Word and Excel), and experience adapting to new systems and tools.
• Ability to travel between work sites, including availability for evening and weekend hours as required to support ARTC exam proctoring.

Nice To Haves

• Experience working with individuals with disabilities, and knowledge of Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990.
• Strong organizational and planning skills, with the ability to prioritize tasks and manage multiple projects simultaneously while maintaining a high level of accuracy and attention to detail.
• Excellent interpersonal, verbal, and written communication skills.
• Outstanding student service skills
• Demonstrated professionalism, strong work ethic, and ability to communicate effectively with students, faculty, staff, and community partners.
• Proficiency in Microsoft Office applications; experience with PeopleSoft or other student information systems preferred.
• Familiarity with higher education environments; candidates with prior experience in postsecondary settings are strongly encouraged to apply

Responsibilities

• Services students at the Testing Center and the AccessAbility Resource Center (ARC), which includes triaging student requests, answering phones, monitoring email accounts, and responding to inquiries from the public
• Works in collaboration with the AccessAbility Resource and Testing Center Director and Assistant Director with data collection, reporting, and compliance-related documentation concerning students
• Communicates effectively with the AccessAbility Resource and Testing Center Director and Assistant Director, as well as the Assistant Vice President for Student Support and Advocacy, and other staff to ensure efficient departmental operations
• Assists with financial operations including departmental budget tracking; creating purchase orders; completing electronic business forms
• Provides information and assistance to current and prospective students regarding ARC eligibility, requirements, and available services
• Maintains the Kurzweil 3000 software for students with disabilities
• Assists with exam proctoring in the AccessAbility Resource Center and Testing Center
• Maintains accurate student recordkeeping systems
• Participates in departmental meetings, institutional committees, work groups, and professional development opportunities
• Communicates directly with testers and students regarding AccessAbility Resource Center and Testing Center policies, rules, and procedures
• Provides continuous surveillance monitoring of testing labs with physical presence to ensure the integrity of exams within a safe, secure testing atmosphere and troubleshoots computer, software, and network problems during exams as needed
• Supports Testing Center operations, including but not limited to proctoring Accuplacer, KYOTE, IC3, NOCTI, HESI, and CAMLA exams
• Responsible for maintaining operations of the AccessAbility Resource Center and Testing Center including opening & closing procedures
• Perform other duties as assigned.

Benefits

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level