Access Specialist

Rosecrance Behavioral Health • Sioux City, IA

10h • Onsite

About The Position

Provide continuity of assessment, case management and admission planning services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of addictions treatment services to clients and their families and facilitate the issues of recovery into their daily living situations.

Requirements

• Bachelor’s degree in Psychology, Counseling, Social Work, Addiction Studies or other related field, or equivalent experience and training
• Excellent written and oral communication skills,
• Ability to quickly establish rapport
• Computer proficiency required
• Demonstrated clinical competency in assessments and admissions
• Adequate written skills to accurately complete required documentation within the time frames prescribed
• Belief in the mission and vision of Rosecrance

Nice To Haves

• Two years addiction treatment experience (preferred)

Responsibilities

• Work scheduled hours and any additional hours deemed necessary by leadership. Some variation in scheduled hours may be required to meet company needs.
• Handle all First Contact calls and assess telephonically to determine appropriateness for treatment, level of care, and special needs.
• Schedule and conduct assessment interviews with potential clients and their significant others.
• Formulate initial diagnostic impression and appropriate recommendations for level of care placement.
• Provide case management and counseling services to assigned clients.
• Utilize intervention skills as required to place the client in the appropriate level of treatment services.
• Maintain knowledge of community, school and recovery resources in order to make appropriate interagency referrals as required.
• Provide networking, linkage and follow-up with referral sources.
• Maintain communications with all staff (e.g. assessments, admissions).
• Meet with all individuals being admitted to inpatient treatment and provide warm hand-off to admissions clinician whenever possible.
• Have Client Accounts Representative meet with the client if needed to discuss co-pay and get down payment when appropriate
• Confirm that client has medications and appropriate medical records needed for admission.
• Conduct pre-certification call for insurance if needed.
• Notify appropriate staff of client status during admissions process.
• Ensure that client health records are maintained consistent rules and regulations.
• Assume on-call responsibilities as scheduled or when necessary.
• Serve as a member of the Access Team and participate in all team meetings and activities.
• Understand and comply with all principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
• Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance
• Assume other related responsibilities as assigned by management.

Benefits

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level