Access Services Navigator for our Health Lane Location

Thrive Behavioral Health•Warwick, RI

1d•Onsite

About The Position

The Access Services Department initiates all new client enrollments for Thrive. The Access Services Navigator coordinates day-to-day functions of Access Services by providing initial telephone screening, risk assessment and intake services of individuals who present for Thrive services. When necessary, this position will refer to Crisis Behavioral Health Services those individuals in need of immediate help or triage. Thrive Behavioral Health, the Certified Community Behavioral Health Clinic for Kent County, has been delivering mental health and substance use services since 1976. Thrive Behavioral Health understands the benefits of delivering high quality, low-cost care for Rhode Islanders. Thrive’s unique programs and services are built on evidence based, person-centric care models. Our programs include: Adult Mental Health, Youth and Family, Substance Use, Housing, Teen and Young Adult, Court Ordered, and Crisis Behavioral Health. With more than a dozen locations across Rhode Island and more than 300 employees, Thrive is continuing to grow and meet the needs of the community.

Requirements

Associate’s Degree in Human Service or related field, or equivalent experience required.
At least two (2) years experience in the Human Service field required.
Valid driver's license and automobile insurance which meets Rhode Island minimum standards required, or the ability to obtain necessary transportation in order to perform the responsibilities/tasks of the job.

Nice To Haves

SBIRT trained and experience with this evidence-based program preferred.

Responsibilities

Perform a risk assessment to determine if the need is emergent, urgent or routine.
Make appropriate referrals within Thrive as indicated by risk assessment results.
Collect client data needed to initiate a clinical record.
Screen prospective clients to determine eligibility for Thrive services.
Schedule intake and assessment appointments for new or returning clients.
Troubleshoot problems regarding Thrive referrals and related system issues.
Interface regularly with Thrive programs and support staff regarding clients/referrals related to Access Services.
Maintain current knowledge of all Thrive CCBHC services, including DCOs.
Carry and enliven a positive Thrive image consistent with Thrive principles.
Maintains professional relationships with representatives in Thrive, public officials, community leaders and the general public.
Maintain and enhance Thrive’s culture of learning and growing by serving as a role model, mentor, facilitator, educator, and consultant to Thrive staff on program and service issues.
Maintain overall information and data about functioning of Access Services.
Carry and enliven a positive Thrive image consistent with the Thrive’s Guiding Principles and professional code of ethics.