Access Service Representative – Radiology – Part Time

Union 1199•New York, NY

4d•$27 - $29•Onsite

About The Position

In this role, you will be responsible for setting the stage for the patient experience, by professionally and efficiently providing patients and visitors with unparalleled customer service. Under direction, maintains a smooth workflow within the assigned department registration areas. Oversees the registration process to ensure patients are courteously, confidentially, efficiently, and accurately registered. Interviews patients or representatives for financial and demographic data and accurately inputs information into the Hospital’s ADT/EHR computer systems. Performs pre-registration and registration functions including but not limited to insurance verification and authorization. This part-time Access Service Rep (ASR) position will be trained to cover all areas of Radiology and will cover Brooklyn Methodist Hospital and Center for Community Health (CCH) locations as needed.

Requirements

High school diploma/GED
Minimum of 1 year of registrar related experience
Basic computer literacy
Knowledge of Microsoft Office applications
Knowledge of Electronic Medical Records systems
Superior customer service and communication skills
Ability to work independently
Standing, walking, sitting, push/pull 10+ lbs. reaching, talking, hearing

Nice To Haves

Experience in a complex clinic setting and/or Patient Access Department
Knowledge of Medical Terminology

Responsibilities

Setting the stage for the patient experience by professionally and efficiently providing patients and visitors with unparalleled customer service.
Maintaining a smooth workflow within the assigned department registration areas.
Overseeing the registration process to ensure patients are registered courteously, confidentially, efficiently, and accurately.
Interviewing patients or representatives for financial and demographic data and accurately inputting information into the Hospital’s ADT/EHR computer systems.
Performing pre-registration and registration functions including insurance verification and authorization.