Access Operations Liaison

University of Virginia•Charlottesville, VA

10d•Onsite

About The Position

These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis. These roles are responsible for managing patient entry points into the healthcare system, including scheduling, registration, and verifying insurance. Patient access staff ensure that patients can efficiently navigate administrative processes while maintaining data accuracy and enhancing the patient experience. Individual contributors with responsibility in a professional discipline or specialty. Spends majority of time leading the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills normally acquired through advanced education (typically University). Established and productive individual contributor. Works independently with general to limited supervision. Problems faced are difficult and may be complex. May influence others regarding policies, practices, and procedures. May have project management responsibilities on small, less-complex projects.

Requirements

Bachelor’s degree in related healthcare or business area required.
Minimum of four years of successful experience with the One Team | United on Access project at UVA Health may be considered in lieu of a bachelor's degree.
Minimum three (3) years experience in healthcare setting.
Minimum three (3) years experience in Access preferred.
Extensive use of desktop computers.

Nice To Haves

Master’s degree preferred.

Responsibilities

Managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis.
Managing patient entry points into the healthcare system, including scheduling, registration, and verifying insurance.
Ensuring that patients can efficiently navigate administrative processes while maintaining data accuracy and enhancing the patient experience.
Leading the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills normally acquired through advanced education (typically University).
Working independently with general to limited supervision.
Influencing others regarding policies, practices, and procedures.
Having project management responsibilities on small, less-complex projects.