Access & Operations Coordinator

Appalachian State University • Boone, NC

5d

About The Position

The Office of Access & Opportunity is part of the Division of Institutional Integrity and provides leadership to the University’s efforts to foster a welcoming and accessible environment. The office promotes opportunity in educational opportunity, programming, and employment and promotes an environment of respect while honoring civil rights for all members of the University community. The Office of Access & Opportunity is comprised of Disability Resources and Equal Opportunity. The Disability Resources (ODR) unit of Access & Opportunity is the designated office at Appalachian State University for promoting opportunity, access, and civil rights based on a disability. ODR oversees access needs, applicable University resources/supports, and eligibility of appropriate accommodations (adjustments, auxiliary aids/services and reasonable modifications) based on disability for students and visitors. ODR is also responsible for oversight of accessibility of programs, services and activities; disability compliance requirements; and the facilitation of removing existing disability-related barriers within the built environment. The Access & Operations Coordinator serves as the central administrator for client file management and primary office contact for individuals initially connecting with the office, requesting accommodations, or for general office inquiries. Serves as the office manager of office administration, file creation & management, departmental budgets, office database, processes, etc. Receives and organizes requests for accommodations and confidential medical documentation. Serves as the liaison for the students, faculty, staff and visitors to assist with any inquiries involving the office.

Requirements

• Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.
• Diplomas or degrees must be received from appropriately accredited institutions.

Nice To Haves

• Experience working at a university and knowledge of policies and procedures relevant to the position.
• Experience working with confidential information and/or compliance area.
• Three or more years of related office experience.
• Experience with Microsoft Office, Database management, Procurement Card credit card program, Banner programs, AIM, YoMart, and Degree Works.
• Demonstrated ability to work in a high-volume environment with competing deadlines.

Responsibilities

• Serves as the central administrator for client file management.
• Acts as the primary office contact for individuals initially connecting with the office, requesting accommodations, or for general office inquiries.
• Serves as the office manager of office administration, file creation & management, departmental budgets, office database, and processes.
• Receives and organizes requests for accommodations and confidential medical documentation.
• Serves as the liaison for students, faculty, staff, and visitors to assist with any inquiries involving the office.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED