Access Intervenor Services (AIS) Coordinator
Sensity Deafblind and Sensory Support Network of Canada•Paris, YT
•CA$25 - CA$27•Hybrid
About The Position
The Access Intervenor Services (AIS) Coordinator is a part-time position responsible for coordinating, executing, and managing a variety of tasks within the AIS workflow software to facilitate requests for Intervenor Services from applicants. This position communicates with a wide range of stakeholders on an ongoing basis to support the effectiveness and success of the AIS process.
Requirements
- Post secondary education in a related field such as social services, disability studies, health administration, education, public administration, or office/business administration, or an equivalent combination of education and relevant work experience.
- Demonstrated experience in an administrative, coordination, or program support role, preferably within social services, accessibility, health, or education setting.
- Experience reviewing applications or documentation and screening against established criteria, policies, or guidelines.
- Excellent written and verbal communication skills, with the ability to communicate clearly and professionally with applicants, service providers, committee members, and internal stakeholders.
- Proven ability to work with database systems, workflow tools, or case‑management software, and strong proficiency in Microsoft Office applications (Outlook, Word, Excel).
- Ability to prepare clear and concise reports, meeting minutes, issue tracking, and recommendations.
- Strong attention to detail and accuracy, particularly when handling applications, records, and eligibility‑related information.
- Ability to handle confidential and sensitive information with discretion and in accordance with privacy and organizational policies.
- Demonstrated ability to work both independently and in a team environment.
Nice To Haves
- French language, ASL or LSQ an asset
Responsibilities
- Provide ongoing communication to stakeholders regarding AIS processes, timelines, and application status.
- Review and screen applications to ensure completeness and alignment with established AIS eligibility criteria.
- Scheduling of Assessments
- Coordinate meetings with Assessors as required and take minutes
- Serve as the first point of contact for the application process and address questions from agencies and applicants
- Monthly touchpoint meetings with Sensity and Ministry of Children’s, Community and Social Services
- Monthly reporting to DBNO board of directors including monthly statistics, documentation of ongoing issues, and recommendations
- Liaison with technical support (Sandbox and 5-Nines)
- Provide training and promotion of the AIS
- Provide training and support to AIS Coordinator backup
- Provide bi-weekly time reporting to Sensity Payroll
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
Associate degree
