Access Hub Peer Support

WASHINGTON COUNTY MENTAL HEALTH SERVICES INC•Berlin, VT

8d•$21 - $22•Onsite

About The Position

Step into a meaningful, community-based role where your lived experience becomes a source of hope, strength, and connection for others. As Peer Support with the Access Hub, you’ll be part of a compassionate team providing immediate emotional and social support to individuals seeking help with mental health, substance use, or other life challenges. You’ll welcome guests into a safe, supportive space, help identify their immediate needs, and connect them with the resources and relationships that can make a lasting difference in their recovery journey.

Requirements

High School Diploma or equivalent required.
Must identify as someone with lived experience of mental health and/or substance use recovery, and be comfortable sharing that experience to support others.
Valid driver’s license, clean driving record, and reliable transportation.
Strong interpersonal and communication skills, with the ability to connect authentically and nonjudgmentally.
Understanding of trauma-informed, recovery-oriented, and person-centered approaches to care.

Responsibilities

Greet Access Hub guests with warmth and empathy, ensuring they feel welcome, respected, and supported.
Use active listening and your lived experience to build trust and offer meaningful, peer-based support.
Identify guests’ immediate needs and connect them with available supports such as case management, therapy, nursing, psychiatry, and community resources like the Sunrise Wellness Center Food Shelf.
Collaborate with internal programs and external partners to coordinate wraparound services that promote stability and wellness.
Provide ongoing, supportive follow-up to help guests stay engaged with services and community resources.
Offer phone-based support and information to individuals seeking help or referrals.
Participate in daily rounds, team discussions, and supervision as part of a collaborative care model.