Access Coordinator

Sheppard Pratt Careers • Towson, MD

3d • Onsite

About The Position

The Access Coordinator serves as the first point of contact to patients, their families/representatives, outside agencies, and referrers to respond to inquiries for admission or referral. This role involves collecting and evaluating psychiatric, demographic and insurance data to determine the appropriate level of care needed. The Access Coordinator will provide clinical triage and referral to appropriate Sheppard Pratt services or external services. Depending on specific assignment, they may have primary responsibility for coordination of inpatient admissions. This role also involves actively marketing Sheppard Pratt programs and services to internal and external groups and completing written and on-line documentation requirements for admissions and referrals.

Requirements

• Bachelor's degree in Psychology, Social Work, or related field of study
• At least 1 year of progressively more responsible clinical experience
• Must have strong interpersonal and analytical skills

Nice To Haves

• Knowledge of IDX and/or Sunrise preferred

Responsibilities

• Serve as the first point of contact to patients, their families/representatives, outside agencies, and referrers to respond to inquiries for admission or referral
• Collect and evaluate psychiatric, demographic and insurance data and determine the appropriate level of care needed
• Provide clinical triage and referral to appropriate Sheppard Pratt services or referral to external services
• Depending on specific assignment, have primary responsibility for coordination of inpatient admissions
• Actively market Sheppard Pratt programs and services to internal and external groups
• Complete written and on-line documentation requirements for admissions and referrals

Benefits

• A commitment to professional development
• Comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical, dental and vision benefits for benefit eligible positions
• 403b retirement match
• Generous paid-time-off for benefit eligible positions
• Complimentary Employee Assistance Program (EAP)
• Generous mileage reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level