Access Coordinator II

University of Arkansas for Medical Sciences • Little Rock, AR

5d • $35,110 - $39,500 • Onsite

About The Position

The Access Coordinator II serves as an integral part of the UAMS PACE program. PACE is a specialized program providing multidisciplinary assessments to children/youths aged birth to 21 years. The successful applicant will be able to provide high-level administrative support for a team of physicians, advanced practice nurses, psychological examiners, speech/language pathologists, and administrative support staff.

Requirements

• High school diploma/GED, plus two (2) years of customer service or healthcare experience required.
• Strong understanding of office equipment and Microsoft Office Suite (Computer, Copier/Scan/Fax, Word, Excel).
• Must have a valid Arkansas driver’s license and be able to safely drive the Clinic van.
• Must have the ability to safely lift and transport clinical equipment weighing up to 50 pounds, both occasionally and regularly, as required to support day-to-day clinical operations and patient care activities.
• Experience with Workday.
• Persons must have proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

• Experience with EPIC is preferred.

Responsibilities

• Perform patient registration at clinical sites, ensuring accuracy and completeness of appointment documentation, including billing information.
• Support physicians and APRNs with computer connectivity and other clinical needs as required.
• Coordinate patient flow efficiently among clinical staff to maintain smooth operations.
• Request medical records to increase patient care and clinical efficiency, and maintain compliance with HIPAA standards at all times.
• Input data into computer systems as requested to support clinical operations.
• Initiate clinical reports for clinicians to ensure timely and accurate documentation.
• Provide scoring assistance during clinics using specialized computer software.
• Complete and distribute patient documentation/information to the appropriate clinical staff.
• Arrange and provide department van transportation according to the clinic schedule.
• Adhere to established clinic timelines to ensure punctual service delivery.
• Collaborate with other staff members to ensure adequate coverage and continuity of clinic operations.
• Prepare paperwork and equipment for clinics, including scanning and indexing of medical records.
• Maintain adequate inventory levels by ensuring clinic supplies are consistently stocked and readily available for both clinics and vans on an ongoing basis.
• Verify completion of billing and documentation forms.
• Conduct insurance verification and explain patient benefits by running eligibility checks.
• Request outside medical records and distribute documentation forms as instructed.
• Send out final reports within two days of completion to ensure timely communication.
• Input clinical recommendations into the DCFS CHRIS system as required.
• Provide administrative and project support to the Clinic Director, Program Specialist, and Program Manager, including assistance with developing data for end-of-month reports and other assigned tasks.
• Perform other duties as assigned.

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED