Access Control Supervisor-Safety and Security

University of IowaIowa City, IA
Onsite

About The Position

The University of Iowa Health Care department of Safety and Security is seeking an Access Control Supervisor (PHF3) to provide programmatic leadership, regulatory compliance oversight, and operational accountability for access control services across UI Health Care facilities and offsite locations. This position is responsible for supervising Access Control operations, conducting inspections and audits, ensuring compliance with regulatory and internal audit requirements, and serving as the subject‑matter expert for access control systems, policies, and monitoring activities. The role reports to the Manager of Operation and Offsite Liaison and collaborates closely with operational leadership to maintain secure, compliant, and well‑managed access control programs throughout the organization. University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

Requirements

  • A bachelor’s degree in security management, occupational safety, criminal justice, or a related field, or an equivalent combination of education and experience, is required.
  • Demonstrated experience with access control systems, key control, or security operations is required.
  • Experience supervising staff or providing operational leadership is required.
  • Experience of working in a health care environment.
  • Knowledge of regulatory compliance and audit processes is required.
  • Strong customer service, interpersonal, and written/verbal communication skills are required.
  • Ability to manage multiple priorities, work independently, and meet deadlines is required.
  • Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint) is required.

Nice To Haves

  • Experience supporting internal or external audits.
  • Familiarity with University of Iowa or UI Health Care access control systems.
  • Experience supporting offsite or multi‑facility operations.
  • Knowledge of UI and UI Health Care policies and procedures.

Responsibilities

  • Provide direct oversight of daily Access Control operations including: Badge access approvals, Key watcher programming, Key control compliance, Access audits, System troubleshooting.
  • Ensure Access Control staff follow departmental policies, procedures, and audit expectations.
  • Serve as the primary technical and operational resource for access control systems.
  • Conduct inspections, audits, and compliance reviews related to access control and security systems.
  • Maintain documentation supporting Internal Audit, Life Safety, key control, and badge access requirements.
  • Identify compliance gaps and recommend corrective actions.
  • Communicate significant security or compliance issues to leadership and appropriate authorities.
  • Collect, analyze, and monitor access control and security data.
  • Conduct access audits and prepare reports outlining findings, trends, and corrective actions.
  • Utilize monitoring data to support departmental decision‑making and compliance readiness.
  • Provide training to Access Control staff on: Access control systems, Key control procedures, Audit and documentation requirements.
  • Participate in safety, security, and compliance committees as assigned.
  • Support access control operations at offsite clinics and properties.
  • Conduct security risk assessments at offsite locations.
  • Coordinate badge access, key control, and system updates for offsite facilities.
  • Provide direct supervision of Access Control staff.
  • Deliver daily oversight, coaching, and performance documentation.
  • Ensure staff compliance with departmental policies and regulatory expectations.
  • Support onboarding and training of new Access Control personnel.

Benefits

  • Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
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