Access Control Coordinator

Cushman & Wakefield•Orlando, FL

7d•$26 - $30•Onsite

About The Position

The Access Control Coordinator is responsible for managing employee and contractor identification badges and access permissions within the company's access control systems. This role involves a variety of tasks related to badge issuance, access authorization, system maintenance, and compliance with security policies. The coordinator will also support visitor management, conduct audits, troubleshoot issues, and generate reports for various stakeholders.

Requirements

High School Diploma, GED, or equivalent required.
Minimum of two (2) years of experience in security, access control, physical security operations, badge administration, visitor management, customer service, or an administrative support role preferred.
Experience working with access control systems required.
Knowledge of security practices, access control administration, and applicable security regulations.
Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and Teams.
Ability to manage confidential and sensitive information with discretion.
Ability to work independently with minimal supervision and manage multiple priorities.
Ability to establish and maintain effective working relationships.
Must exercise a high degree of integrity and demonstrate a strong code of ethics.
Must be able to speak, read, and write English.

Nice To Haves

Experience in a corporate, commercial, industrial, or multi-site environment preferred.
Experience with SiPass Integrated access control systems preferred.
Experience with visitor management systems preferred.
Familiarity with HID card technologies, badge printing equipment, and card encoding processes preferred.
Ability to maintain applicable licensing requirements, if required by jurisdiction.
Ability to maintain a valid driver's license, if required.

Responsibilities

Print, encode, issue, distribute, renew, replace, and deactivate employee and contractor identification badges.
Review, verify, and process access authorization requests in accordance with company procedures.
Assign, modify, and remove access permissions within access control systems.
Maintain accurate records within access control systems, databases, and department documentation.
Support visitor management processes, including temporary badge administration and visitor access requests.
Conduct periodic audits of badge records, access permissions, and security system data to ensure compliance and accuracy.
Troubleshoot badge, credential, card reader, and access control issues and coordinate resolution as necessary.
Coordinate packaging, shipping, and distribution of badges and credentials to multiple locations.
Generate reports and provide support to Security, Human Resources, Facilities, Management, and other stakeholders regarding access rights and credential management.
Ensure compliance with company security policies, procedures, data protection requirements, and access control standards.