About The Position

The Access Center Representative acts as the initial contact and provider of information regarding physician referral, product line, seminar programs and patient scheduling to hospital personnel, physician offices, their staff and potential patients.

Requirements

  • High School Diploma or GED required
  • Min 1-2 years Call Center, medical office or similar customer service experience
  • Ability to communicate effectively on the telephone
  • Ability to relate to people with diverse educational, socioeconomic, and ethnic backgrounds
  • Ability to handle a high volume, call center environment, ability to multi-task
  • Ability to exercise good judgment to handle calls appropriately
  • Ability to demonstrate good customer service

Nice To Haves

  • Medical Scheduling experience a plus
  • Medical terminology a plus
  • Bi-Lingual Spanish a plus

Responsibilities

  • Act as the initial contact and provider of information regarding physician referral, product line, seminar programs and patient scheduling to hospital personnel, physician offices, their staff and potential patients.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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