Access Center Case Manager

SAFE PLACE FOR YOUTH • Los Angeles, CA

11d • Onsite

About The Position

The Access Center Case Manager position will support the flow and responsibilities of Access Center Programming and Case Management. The Access Center Case Manager will have a caseload of members working towards a variety of goals. This role is an integral part of case management services at SPY.

Requirements

• 1-2 years of experience in social services or related field is required.
• Working knowledge of child and adolescent social, emotional, and cognitive development, trauma informed care and harm reduction service model
• A commitment to and passion for the mission, vision, values and culture of SPY
• A self-starter who is prepared to drive innovative solutions for an emerging organization
• An ability to work in a fast paced environment that requires effective collaboration with a variety of organizations and individuals
• Must possess great communication and organizational skills
• Proficient in Microsoft Office and Google Drive
• Must have reliable transportation, valid California driver's license and proof of insurance.

Nice To Haves

• Bachelor's Degree in Social Work, Psychology, Sociology or a related field is preferred.
• 1+ years experience providing direct services to high-risk youth including counseling and advocacy is preferred.
• 1+ years in experience providing direct services to high-risk youth is preferred.
• 1+ years of experience working in an Access Center environment is preferred.

Responsibilities

• Support Access Center Case Management Team in day to day operations and programing of the Access Center
• Run Front Desk operations on a rotation basis ensuring members are connected with needed programs and services
• Conduct intakes, assess needs, and refer new youth to needed services/programs such as housing, mental health, benefits, education, and employment as needed
• Use a harm reduction, trauma-informed, housing-first model when working with youth
• Provide mediation and crisis intervention to youth as needed
• Participate in team approach to developing youth driven treatment plans, case summaries, and progress reports as needed
• Work within the Coordinated Entry System (CES), utilizing HMIS and SPY Database to track and record Drop-in Case Management data
• Prepare data collection and analysis, monthly reports, and program administration duties in a timely fashion
• Advocate by attending external community meetings with government agencies and community groups
• Support members with housing and health and wellness goals
• Work collaboratively across internal departments and assist with general SPY programming as needed
• Work within established legal and ethical guidelines
• Ability to work nights/weekends in near future.
• Other duties as assigned to support the mission of the program and organization.

Benefits

• comprehensive health coverage
• 403b with agency contribution
• ample paid time off
• professional development opportunities that are tailored to your individual career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level