Access Biller Representative- Business Office, Full-Time, Glassboro/Bridgeton
About The Position
The Access Biller Representative's general responsibilities include accurately responding to patient inquiries regarding their billing statements in a courteous manner, taking appropriate action to identify, investigate, and resolve or escalate any issues or errors on the bill. The Access Biller Rep is an initial contact for patient billing concerns and payments. Performs billing functions and provides patient education regarding copays, deductibles, etc. The rep must confirm proper documentation is occurring in the patient accounting system. The Access Biller Representative can offer the patient a payment plans following hospital payment plan guidelines.
Requirements
- High school diploma or GED equivalent required.
- 1-2 years of experience in a hospital, physician practice, or health insurance environment required.
- At least 1 year of medical billing experience is strongly preferred.
Nice To Haves
- College coursework or degree preferred.
Responsibilities
- Accurately respond to patient inquiries regarding billing statements in a courteous manner.
- Identify, investigate, and resolve or escalate issues or errors on the bill.
- Serve as the initial contact for patient billing concerns and payments.
- Perform billing functions.
- Provide patient education regarding copays, deductibles, etc.
- Confirm proper documentation is occurring in the patient accounting system.
- Offer patients payment plans following hospital payment plan guidelines.
Benefits
- Great Benefits Offerings
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
