Access Associate (Full-time, Variable)
Rochester Regional Health
•$18 - $20•Onsite
About The Position
In a customer service-oriented manner, interviews patients and/or their representative to collect required registration data, to include but is not limited to; demographic and financial data as well as obtain required signatures, communicates mandated patient information and verifies all information for accuracy. Process includes but is not limited to insurance verification, obtaining precertification/authorization, co-payment collection and communicating with patient and/or their representative with regards to their financial assistance needs.
Requirements
- NA
Nice To Haves
- 2-year degree or equivalent combination of education and work experience preferred
- Intermediate computer skills
- Excellent customer service and communication skills
Responsibilities
- Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
- Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
- Collect and process payments when applicable
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
