ACC Administrator

Crescent Careers•Horseshoe Bay, TX

15h•Onsite

About The Position

The ACC Administrator provides administrative, communication, and case management support for architectural review and compliance operations. This role serves as the primary point of contact for residents and supports enforcement activities, financial processing, and departmental coordination. Success in this position is measured by accuracy and timeliness in case tracking, effective communication with residents and stakeholders, and efficient administrative and financial management.

Requirements

2–5 years of experience in administrative support, compliance tracking, or similar operations.
Strong organizational and recordkeeping skills.
Proficiency in Microsoft Office (Word, Excel, etc.).
Excellent written and verbal communication skills.
Ability to manage multiple priorities and meet deadlines.
Ability to maintain discretion and confidentiality in sensitive matters.

Nice To Haves

Associate’s or Bachelor’s degree in Business Administration, Public Administration, or a related field.
Knowledge of architectural compliance processes.

Responsibilities

Serve as the primary point of contact for resident and public inquiries.
Communicate architectural review decisions and compliance requirements.
Assist property owners in resolving non-compliant structures or modifications.
Maintain and update violation case records and tracking systems.
Support the Code Compliance Officer with notice preparation, inspection scheduling, and case tracking.
Issue violation notices and prepare certified correspondence when required.
Process payments for applications, deposits, and fines.
Maintain accurate financial records and tracking logs.
Ensure timely and accurate posting of fees and penalties.
Assist with tracking architectural review timelines and deadlines.
Monitor conditional approvals and ensure required notifications are sent to applicants.
Maintain departmental calendars and schedules.
Coordinate meetings across departments.
Manage and update executive calendars, including key meetings such as POA, City Council, Board of Adjustment (BOA), and Planning & Zoning (P&Z).