Academic Support Assistant Intermediate

SSM Health • Maryville, IL

3d • $20 - $30 • Hybrid

About The Position

Provides administrative and patient business support in both clinic and academic settings. Organizes and coordinates office support functions. This is a PRN position, meaning it is not eligible for benefits or guaranteed hours, and requires full availability and flexibility. The role also has the flexibility to float to Maryville, Shiloh, and Saint Mary's in St. Louis.

Requirements

• High School diploma/GED or 10 years of work experience
• One year experience
• Customer service skills & Medical experience preferred

Nice To Haves

• Full availability and flexibility are required.
• Flexibility to Float to Maryville, Shiloh and Saint Mary's in Stlouis

Responsibilities

• Assists with preparing and facilitating meetings, conferences, programs, and/or special events.
• Communicates with others in person, telephone, and/or email.
• Ensures medical appointments, special instructions, and patient information are entered into electronic medical system and/or delivered to the patient as required.
• Schedules patient visits and procedures as requested.
• Opens, adjusts, and closes clinics or surgery blocks.
• Coordinates scheduling and referrals with internal and external healthcare providers and services.
• Processes schedule changes or cancellations as appropriate.
• Works with patients to ensure medical clearance has been obtained prior to surgery.
• Works directly with patients and insurance providers to obtain prior authorizations, coordinate peer reviews, etc.
• Gathers information needed to schedule surgeries consistent with department guidelines.
• Manages select clinical research tasks including invoicing and coordination with sponsor.
• Works under an increased scope (e.g., number of providers, medical residency support) and demonstrates an intermediate level of business and medical acumen/knowledge.
• May be responsible for tracking and maintaining financial records and databases.
• May provide support for graduate medical education (GME) function.
• Performs other duties as assigned.

Benefits

• Competitive pay
• Great benefits
• Supportive work environment
• Competitive, affordable health insurance and benefits designed to support you and your family
• one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE)
• instant access to their earned, unpaid base pay (fees may apply) before payday
• upfront tuition coverage through FlexPath Funded for eligible team members

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED