Part-time Academic Support Assistant/Embedded Tutor (Digital Media)

Polk State College • Lakeland, FL

8d • Onsite

About The Position

This part-time position reports to the Dean of Workforce and provides essential instructional, technical, and operational support to the Digital Media department. Responsibilities include assisting students and faculty with software, hardware, equipment, lab activities, and production workflows; managing the checkout and return of media equipment; preparing instructional spaces; troubleshooting technical issues; maintaining equipment and inventory; and supporting departmental projects, events, and instructional resources.

Requirements

• Demonstrated knowledge of Digital Media production practices, equipment, software, and classroom/lab workflows.
• Ability to establish effective working relationships with students, faculty, staff, and departmental leadership.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks.
• Good oral and written communication skills.
• Ability to explain technical concepts clearly and provide patient, effective one-on-one assistance.
• Ability to troubleshoot basic hardware, software, and equipment issues.
• Ability to work independently and collaboratively in a fast-paced instructional environment.
• Ability to handle equipment responsibly and follow safety procedures.
• General office and computer skills, including word processing, spreadsheets, databases, and online resources.
• Good human relations skills and ability to maintain confidential student information.
• Associate’s degree in Digital Media, Graphic Design, Film/Video Production, Multimedia, or a related field.
• Resume
• An electronic job application (all sections MUST be completed).

Nice To Haves

• Experience with digital media equipment, production workflows, creative software, instructional technology, or related technical support is preferred.
• Relevant professional, academic, production, or laboratory experience may be considered in lieu of degree.

Responsibilities

• Provide direct instructional and technical support to professors during class, lab, and production sessions.
• Offer tutoring and one-on-one assistance to students with software, hardware, equipment, and concepts related to Digital Media course requirements.
• Assist students with Digital Media lab activities, assignments, and project workflows.
• Manage the checkout and return of media equipment and resources available for student use and classroom demonstrations.
• Prepare and set up lab materials, equipment, studio spaces, and supplies for class activities and demonstrations.
• Provide technical assistance and troubleshoot classroom computers, software, and equipment.
• Assist with installation, configuration, basic maintenance, and routine performance checks of equipment, hardware, and software.
• Maintain accurate equipment inventory records, including tagging, transaction logging, and reporting equipment performance issues.
• Assist faculty with classroom demonstrations, complex project setups, and student assessments as appropriate.
• Create or assist in creating high-quality video tutorials, documentation, instructional materials, and other resources that support the Digital Media curriculum.
• Provide support for departmental events, initiatives, and outreach activities.

Benefits

• Polk State College participates in E-Verify.
• Polk State College is a drug-free workplace.
• Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree