Academic Success Coach

Florida Polytechnic University

1d•Onsite

About The Position

Florida Polytechnic University, a premier institution focused exclusively on science, technology, engineering, and math (STEM), is seeking exceptional candidates to join its team as an Academic Success Coach (ASC). The ASC will play a crucial role in supporting student academic success and personal growth through dedicated curricular advising and guidance. This position involves working directly with students in both one-on-one and group settings, focusing on academic coaching, clarifying university policies, and assisting students in their transition to university life. A key responsibility of the ASC is to connect students with the diverse range of campus resources and support services available to them. The role requires active engagement through in-person drop-in sessions and scheduled meetings with students.

Requirements

Master’s degree, or a Bachelor’s degree
Two years of relevant experience.
In lieu of a degree, any appropriate combination of relevant education, experience, and/or certifications may be considered.
Proven personal initiative, problem-solving skills, and customer service etiquette.
Disposition and proven work ethic to handle busy work cycles that may include evenings and weekends.
Must possess a valid driver’s license.
This position requires a criminal background check, which may include a Level II screening as required by Florida Statute §435.04.
This position is subject to federal and state privacy regulations.

Nice To Haves

Experience in planning student educational activities and an ability to understand the importance of course sequences and semester course loadings that directly impact student success and progress toward a degree.
Bachelor’s or Master’s degree in a related field.
Experience in higher education preferred.
Experience working with university students in an advising capacity.

Responsibilities

Meet with students on campus and provide connections to appropriate campus resources and support services based on individual needs.
Guide students individually and/or in groups regarding goal setting, campus resources, academic policies, and procedures.
Develop and host collaborative programming that enhances the full student experience and supports engagement and retention.
Coach students in building key skills such as time management, student strategies, communication and self-advocacy.
Conduct outreach and early interventions for students of concern, providing ongoing motivation, accountability, and guidance to help students persist and overcome challenges.
Connect with students through multiple communication channels: in-person, virtual, phone, email, and written.
Other duties as assigned.