Academic/Student Support Associate 5

Tennessee Board of Regents • Nashville, TN

1d • Onsite

About The Position

The Tennessee College of Applied Technology Nashville is accepting applications for a full-time Academic Student Support Associate 5. This role involves evaluating situations and making decisions, establishing and maintaining effective working relationships with students, the public, and other employees. The associate will utilize strong interpersonal and communication skills to collaborate effectively with a wide range of constituencies in a diverse community. Key functions also include an aptitude for analyzing student data for reporting and the ability to understand and follow organizational rules, regulations, and procedures, as well as oral and written instructions.

Requirements

• High school diploma or equivalent required
• Graduation from a standard high school or post-secondary training in an appropriate field and evidence of experience to perform the work successfully.
• Evaluate situations and make decisions
• Establish and maintain an effective working relationship with the students, the public, and other employees
• Strong interpersonal and communication skills
• Ability to collaborate effectively with a wide range of constituencies in a diverse community.
• Aptitude for analyzing student data for reporting.
• Organizational rules, regulations, and procedures
• Understand and follow oral and written instructions.

Nice To Haves

• Graduate of Technical Business Program, A.S. or B.S. preferred

Responsibilities

• Assist applicants in completing the online application for enrollment and FAFSA application for federal and state funds.
• Process applications, enrolling applicants, and conducting new student orientation.
• Provide general information to current and prospective students related to career goals and financial aid programs.
• Assist in providing personal and group career goal guidance.
• Maintains contact with prospective applicants, school counselors, and sponsors by telephone and through written correspondence.
• Assist GED recipients and dual enrollment students with furthering their education through the college by counseling with them concerning career goals and financial aid options.
• Assist in recruiting efforts by calling interested applicants, sending e-mails, and attending career days at local high schools and civic centers.
• Performs other work as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees