Academic Services Manager

Regent University•Virginia Beach, VA

1d•Onsite

About The Position

The School of Communication and the Arts seeks an Academic Services Manager to work with the Office of the Dean and academic departments to manage administrative programs and projects, support department chairs, and coordinate logistical needs to steward the mission of Regent University and the School. The primary function of this position is to manage academic administrative services and projects for the Dean’s Office and assigned departmental programs in the School of Communication and the Arts (SCA). This is an on-campus position located in Virginia Beach, VA.

Requirements

Bachelor’s degree is required
Proven track record of providing excellent service
Superior experience with Microsoft Office software
3-5 years of professional office environment experience, preferably within a higher education setting
Experience with university technology such as Genisys, Banner, Canvas and Cognos required
Commitment to excellence and the vision/mission of SCA
Demonstrated integrity, and personal, emotional, and spiritual maturity
Strong work ethic and ability to take initiative to foresee departmental needs
Sharp attention to details
Ability to learn, innovate, and adapt to new workflows and processes.
Ability and commitment to maintain confidentiality
Excellent people and communication skills
Highly organized and able to manage multiple tasks and details in a fast-paced environment.
Motivated self-starter who responds well to change
Commitment to Regent’s core values of Excellence, Innovation, and Integrity

Responsibilities

Assist with communicating with stakeholders, including students in assigned degree programs.
Assist students in the assigned degree programs to navigate problems with advising, degree planning, and registration.
Assist with course monitoring for content and engagement in assigned degree programs.
Assist with maintaining and proofing course schedules and rotations in assigned degree programs.
Assist with adjunct instructor assignments and load monitoring in assigned degree programs.
Assist with program assessment in assigned degree programs.
Effectuate adjunct contracts for assigned degree programs.