Academic Resource Specialist

Mercer University•Macon, GA
•Onsite

About The Position

Mercer University is hiring an Academic Resource Specialist for its School of Medicine. The position may be based in Macon, Savannah, or Columbus, Georgia, and reports to the Associate Dean of Academic Affairs for Academic Achievement. The role implements and administers the Near-Peer Tutor and Pre-Clinical Academic Coaching Programs, which provide academic support to Doctor of Medicine students and help them improve performance and progress through the pre-clinical curriculum. The specialist oversees the Near-Peer Tutor Program, where upperclassmen support junior medical students with curriculum content, study skills, and time management. The role also coordinates faculty participation in the Pre-Clinical Academic Coaching Program, which provides early intervention for students experiencing academic difficulty. The specialist participates in student case conferences, orientation, and informational events, and maintains program and student-progress documentation. Mercer expects employees to serve in person to support collaboration, mentoring, and student connections. The position is scheduled for 40 hours per week and is classified as staff clerical, non-exempt.

Requirements

  • Two years of college coursework and one year of administrative support experience, including work with databases and customer service; an equivalent combination of education and experience will be considered.
  • Excellent organizational and data management skills.
  • Excellent written and verbal communication skills.
  • Ability to collaborate effectively with students, faculty, and staff across multiple campuses.

Responsibilities

  • Implement and administer the Near-Peer Tutor and Pre-Clinical Academic Coaching Programs.
  • Recruit and credential Near-Peer Tutors.
  • Train Near-Peer Tutors under the guidance of the Associate Dean of Academic Affairs for Academic Achievement.
  • Create timely assignments matching Near-Peer Tutors with students.
  • Monitor student progress and maintain confidential program documentation.
  • Create and implement student and peer-tutor satisfaction surveys in coordination with the Office of Strategic Planning, Accreditation and Assessment for LCME accreditation activities.
  • Recruit Pre-Clinical Academic Coaching faculty.
  • Train faculty coaches, with guidance from the Associate Dean of Academic Affairs for Academic Achievement.
  • Monitor and document student progress in the Pre-Clinical Academic Coaching Program.
  • Attend student case conferences with Pre-Clinical Academic Coaches and Academic Affairs Deans, and maintain case-conference documentation.
  • Participate in student case conferences, orientation events, and student informational events as required.

Benefits

  • Comprehensive health insurance for employees and dependents.
  • Retirement contributions.
  • Tuition waivers.
  • Paid vacation and sick leave.
  • Technology discounts.
  • Schedules that allow for work-life balance.
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